Customer Ratings & Reviews

The first remarkable pro I received was defective and The geek squad gladly made it right I received my new remarkable pro and it works perfect

Seems like a great deal is somethings happens to the tablet

Seems like a great deal is somethings happens to the tablet

Always gleefully glad to have this (always buy with each laptop/tablet purchase). HOWEVER, I purchased 3-year plan for my *prior* Surface Pro 7, had it for 2 days & cracked the screen. This plan meant I got brand new replacement. BUT had to buy yet another 3-yr plan (and another $280) for the new replacement. So I wound up paying for TWO of these plans or $560 within a few days! Would loved to have carried the old plan over to cover new replacement.

If you have kids definitely get the the warranty. Youll be in an out or you can get the product shipped to your home.

Geek Squad service us the best! Iorth every penny. I had an issue with a tablet and made an appointment by phone. There was no waiting and the tech resolved the problem in minutes.

I don't know what I would do if I didn't buy the protection for my stuff

Good for peace of mind for 3 years and a good price as well.

Awesome service. Was having trouble setting up a device and they helped me with all my issues.

Best Buys Geek squad service is outstanding. Everything that I buy from Best Buy I get the service plan with it so I know that I'm protected. They are great at honoring their service plans. I highly recommend getting a service plan.

I bought a 2 year protection plan in aug 2019 for $39.99. Just fulfilled that plan as they just replaced a kindle with a shattered screen. They said it was cheaper to replace then send off to fix it. Great! We got a brand new kindle for $45 essentially. Bought this new 2 year plan to go with the new kindle as they other plan was considered "fullfilled." The 2 year plan has now gone up to $49.99.

I have used the protection in past and will never buy anything without it

I'm very happy, because i buy this protection. I have 2 kids and it must to have.

Fast service with attention to detail. Fast turnaround time.

I purchased this accidental insurance and it's great that I did, because the open box computer attached to it went black and quit working.. this kicked in and we got a new "refurbised" machine in it's place and it's been 100% ever since.. saved my butt!!

I love this tablet. I use it daily and my Grand-daughter uses it also and it works great and holds everything we use.

Have not had to use the protection plan, thank goodness but still glad i got it

Inalways recommended extra protection. Its better to be safe than sorry and in the event you need the service the response time is immaculate

I have had 2 incidences where my expensive electronic wasn't working properly. I simply take it in and go to the counter, explain whats happening and have had my broken device switched out for a brand new one. You are given the option of getting the same item or upgrading to a newer one and paying the difference. My advice to you is: Spend the extra $30 on the warranty. It might think its pricey and not want to spend the extra money on top of your pricey purchase, but its worth it!

Even though I'm Tech Savvy and know the ins and outs of cmputers, I know that there will always be problems that need an expert. And just like buying a car, when does it happen? Right after the warranty so I always take the extended "Geek Squad" Warranty. And it has never failed me yet. They guys know what they are doing and I don't have to worry about hunting around for a "good tech" that doesn't cost an arm an a leg. Because I planned on the price in the beginning. I'm covered. :) Love these guys.