Customer Ratings & Reviews

Love the fact I can have protection for my items at a great price!

My kids use the tablet n it has every feature that i need for them.

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

Never say never, especially if you can squeeze out the extra money. The alternative can be a really rude shock.

Did The Accidental protection for my grandson's tablet, he was 10, seemed to be a good idea. Haven't had to use it so far, but if he broke it I'd be sure glad I had it.

Bought the warranty for a tablet. The tablet stopped working. Took it back to the store and no hassle exchange. Made my confidence in Best Buy shoot up to 100%. Will never buy an electronic device again without this warranty

I have buy 2 other is the 3 rd one I buy for a gift the kids loved the tablet also good service with the geek squad

I have not had to use this but if I did or when I'd guess I do I will write a review and I would recommend always getting some sort of warranty for peace of mind

was fast and friendly service...Did not like the hassle of getting service...ended up going to manufacture to get my product fixed....said their was nothing they could do to my i pad

I always like be covered on warranty for my tech stuff. This is a good option.

with cost of repair almost same as replacement and repairability score of 1 out of 10 makes this coverage worth the money. for all insurance product/program, think of it as fire extinguisher. you have it in case u have fire.

First for the $15 it cost me for accidental droppage it was definitely worth the extra money even though the tablet was only worth $50 the $15 came in handy really quick and there was no issues when needing to cash in on it

Two Samsung tablets went bad in the first two years of use. Both were out of warrenty and repair costs were too expensive. Totally recommend geek squad warrenty on a tablet.

Always buy the protection plans. It’s well worth the money. I have purchased all of the protection plan through Best Buy geek squad from tablet to all of my major appliances.

Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

A very in depth service that’s worth getting when purchasing a device

I love love love the geek squad protection plan. Its a must.

Geek squad protection is a great value for my tech purchases. If things go wrong, the Geek Squad agents are there to assist!

Protection plan has been amazing when we need to fit a broken item.

Guys, I can’t stress this enough…. Don’t skip on the extra protection, you never know when you might need it!