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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,500 reviews
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this protection plan yet but I am super glad I purchased it because at least I can get a new battery out of it by the time it expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage worth the purchase to ensure that just in case circumstances will be covered. No hassle and great customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price of the tablet, protection felt worth it. Was a little pricey but I've had nothing but positive experiences with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it! Very easy to use and charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 7 year old favorite, he loves it more than any brands. He used it to play Roblox and all his other games. Love geek is hustle free return or exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I got the protection plan on my son's tablet. I was able to exchange it when it broke with ease. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a reason to use it yet but i suppose they would do a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always so helpful. They take the time to explain what is wrong and what needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one year warrant on tablets that covers anything. Even if its your fault. Never know if your going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives you the piece of mind that if something goes wrong you know that Best Buy will take care of it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops, not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guess I accidentally bought the 1yr, meant to get the 2yr. I'm not sure if 1yr is enough or even worth it...but 2+ years are definitely a must buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great and good color . It is a Christmas gift for my granddaughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gotta have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kindle beat me down the stairs...needles to say, screen had a bad crack...took back from whence it came and got a new one...recommend warranty to everyone...worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2 year agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees are confident, trustworthy, and kind. We have a two year service agreement and no second thoughts. They are the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s see!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have to try. Cz bought 2 and 1 got broken with in a week have to go for exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team... knows what they’re doing and very helpful and friendly! Made sure I had the right plan for my purchase! Thanks Geek Squad!

    I would recommend this to a friend