Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4527 reviews
(4,527 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
we love protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lots of protection in case something goes wrong good if you have kids
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad prtorction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This geek squad plan saved me when the charge of my kindle fire wouldn't hold. I was given a new fire, and it was an upgraded version available
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2-Year Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra coverage and protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You just never know, especially with laptops no matter how good they are, so buying the extra protection is important in my book.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Their the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can always go to them if I have a question and their policy is good if they need to replace your item and they don't make it anymore then they will give you the newest model that's comparable!
This review is from 2-Year Geek Squad Protect & Support Plus
I would recommend this to a friendRated 5 out of 5 stars
Good to know I'm protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it yet but it is good to know that I have that protection in case anything goes wrong with the item I purchased
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never seem to need the protection, but it is nice to have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came in handy after dropping my tablet, it was not repairable, so I was able to get a replacement at no cost to me. Thanks so much.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect time on replacement fast and easy and was efficient.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazon tablet Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is worth the purchase for accidental spills and drops
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpfull
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew what to do. They are the BEST. Couldn;t see going any where else
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Was able to repair my Surface Pro 3 with this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far so good! Haven’t had a problem with their service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its fine but everytime i come in to use my insurance they never have the product
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Full Service any time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper than expected, the personel is very friendly and helpful.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Value!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixing a broken tablet screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always friendly, helps with me with my stuff
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know that I can always count on the Geek Squad when I need help with my computer. They are friendly and always explain what they did to fix my problem.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased my tablet Best Buy added a one year protection plan so if I would have problems with it the Geek Squad would take care of it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
