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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4500 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,500 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest some of the things you buy don't truly break until your warranty is over so it would be so nice to renew it before that happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iglesia cabina

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me lo recomendó el vendedor de la tienda y su orientación

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is great. Even if it is damaged it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They taught me to use my tablet. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked screen and they took it right in, very helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in this case well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they replaced my Granddaughters tablet, when they were unable to fix it, worth the price given the price of a nice tablet these days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get to have let's get this my tablet started acting up and I was able to switch your mind out and didn't have to wait for a shipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year Geek Squad Protection Plan; Kindle Fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my screen on my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents replaced the screen on my tablet. they also notified me of every step they took to be able to replace the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need to use this but it’s good to have just in case lol kids break things a lot lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad for tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is top notch, and so is the customer service. I have spoken to them numerous times, and it is always a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy to protect yourself from buying again worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Replaced - No Hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always taken care of issues with covered devices... tablets- Great service. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband really likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. He loves it. I find it hard to operate. I have to cut it off each time to add a book, and getting around on the platform is awkward, but as long as he can get to the book and read it, he's happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far so good! Haven’t had a problem with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very important along with our purchases in the event any of our devices have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my laptop quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this plan after someone knocked my surface pro off a desk and onto a hard floor. They have already taken care of the issue.

    I would recommend this to a friend