Customer Ratings & Reviews

I love the Geek squad they explain everything to you.

I’ve used Geek Squad in the past and they’re good at what they do… They can fix cracked screens, bugs, and also add new features to your devices… They find the problem then explain in detail how it affects your device and what can be done about it, and the cost isn’t very expensive…

Perfect gift for my niece , and awesome birthday gift

Excelent pruduct, don't have pulg for wired earbuds, relay in bluetooth ear device

I purchased this warranty to go with my new tablet. My husband has the same tablet and he hasn't had any problems with it but when I purchased my tablet I wanted to have the coverage on it.

My son’s tablet was diagnosed, fixed and returned back as brand new

My experience with Geek Squad was amazing. The representatives treated me as though I was truly valuable. I will always use their services whenever I purchase at Best Buy!

Best decision I ever made. The installation of my new laptop necesitated calls to the GEEK Squad. Each representative I spoke with was thoroughly knowledgeable and knew exactly what to advise me to do, immediately.

Excelent for a product that will go to a teen , keeps your inversion safe

Geek Squad Agent answered all my questions and took care of matter.

I prefer to buy my electronics at best buy because of the ease of receiving quality care when things go wrong. Often you have to really advocate for yourself with the staff almost like they are trained to deny you service but once you get them on board their service is usually great. I had one really hard instance that makes this purchase my last time with best buy if it happens again. This is my third surface from BB. I bought a Surface 4 still going great and got support. Then for my partner I got a new Microsoft Go at best buy, few months later the screen got cracked with a drop. They said they wont replace the screen but the whole computer. We got it replaced but it came back unusably slow. We returned it and the second one came back also unusably slow. No matter how many time we asked them why we could barely run word processor on it they just said it was the computers specs but before we gave it to them it ran better and they should sell computers that cant handle more than one web tab or a word processor. I wont trust their refurbished goods in the future and just hope this isnt an issue again.

I haven’t used it yet this time around but in my experience anytime I have ever used them, they were exceptional. They fix the problem and are always polite .

Great service to have in case of incidentals. Great deal!

This type of insurance company seems good to me since my children are very careless with their tablets but so far they have repaired my devices due to accidents

Bought a Microsoft Surface Pro 9. Screen went out after only a few months. Received full store credit. So, it paid for itself about 10 times over.

Good thing to have if you are always on the Tablet. Lots of memory and long battery life.

Got a new tablet because my last one broke . Unfortunately did not have insurance. This product makes me feel good to know I have protection

This warranty is the best on the market. They respond quickly and it really works. Excellent product.

Feels good to know that I have some protection for atleast a year. Update: Not gonna take away from geek squad but for the purchase of the device already gave me protection plan for free, i kinda knew that already but my wife wanted to pay the extra for geek squad protection. Guess let yall know about if and when have to use it.

Hopefully if and when I need this product it will be of good use