Customer Ratings & Reviews

I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

I would say on most of my electronics (worth anything) I always usually add the Geek Squad protection plan. Its worth the money to add just in case anything were to happen. I've only had to use the plan benefits a hand full of times but it paid for itself in those cases.

So far we haven’t needed to use the extended support, or any support for that matter. But based on past experiences it will be nice to have if needed. It’s like an insurance policy you hope to never use but nice if you do.

Willing to help and leave you stress free. A peace of mind during the process.

Geek Squad , thank you so very much for fixing our computer after we had been hacked !!!! What an awful situation, they have gave us reassurance that they would do the best they could to “ fix it” . And they did !!!!! Worth every penny to have Geek Squad protection.

The agent was knowledgeable. I got my issue resolved.no hassle & great customer service

I purchased this protection plan when I purchased a tablet for my grandson to do virtual learning. He's been taking care of his tablet so far so there's no need to use it, at lease not yet. It was affordable and something I don't think you can go wrong having.

I gave this tablet to my daughter for her 11th birthday, she loved it. It is a laptop literally speaking. You can do many things on them from drawing and watching videos at the same time and more…

Never had you use one but if I did and the service is as good as Best Buy my guess is I would be happy with them.

I recommend Accidental Damage Plan for any portable device unless you don't mind paying full price to replace it if something happens. You never know, and this is great piece of mind when the unexpected happens.

I had an issue with my daughters laptop. made point end to take it in, geek squad guy sent an email with what was wrong and how to purchase needed repair parts.. took said parts in and bam! few days later laptop alll good and dad didn’t have to pay any other fees. I like

The main reason that I buy from best buy is this super affordable but helpful geek squad plan. I've never been let down. It also provides peace of mind for since most products only come with limited warranties, but by purchasing geek squad support, I know that I can get assistance somewhere local without having to pay out the nose.

I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

It is well worth it when you have young kids that use products a lot. You are able to get a quick and easy process with returning and exchanging.

Servicio increíble, agradecida con su servicio siempre.

Great warranty..great customer service and attitude

[Employee of bestbuy] I bought this guy for my little sister. She loves it. She can scroll tiktok so thats the big thing.

I have purchased this protection before and it paid for itself. I have three young children and they are hard on their tablets. The protection plan replaced what the Squad could not repair with no out of pocket cost to me. Excellent!!!!!!!!!!!!!

Was great! Saved me a lot of money when an accident happened.

I recommend this good quality tablet, I love it because it has a good volume, the battery doesn't drain fast, I highly recommend this good quality tablet.