Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4532 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,532 reviews
  • Rated 5 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was fast and friendly service...Did not like the hassle of getting service...ended up going to manufacture to get my product fixed....said their was nothing they could do to my i pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did The Accidental protection for my grandson's tablet, he was 10, seemed to be a good idea. Haven't had to use it so far, but if he broke it I'd be sure glad I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and bouggt an extra warranty bc I got tired of the kids breaking their electronic devices.Of course I haven't needed to use it yet but I have collected on other ones.well worth the piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great and have always helped with an

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got warranties on all the boys tablets and well worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my old device quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my item back and received prompt service. In fact, I received a new item within 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this but if I did or when I'd guess I do I will write a review and I would recommend always getting some sort of warranty for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrentys are a must with tablets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Samsung tablets went bad in the first two years of use. Both were out of warrenty and repair costs were too expensive. Totally recommend geek squad warrenty on a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plans. It’s well worth the money. I have purchased all of the protection plan through Best Buy geek squad from tablet to all of my major appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, for the most part i have never had a problem replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security when you need it most! I love knowing they’re only a phone call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty around, the easist place to do a warranty exchange. Never a fuss just happy to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a great value for my tech purchases. If things go wrong, the Geek Squad agents are there to assist!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the best you can ever have!!! Dont forget to add ot!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know what'd happen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Staff are super courteous and knowledgeable. I was so glad I purchased this package as it came in handy. I recommend this group for all major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a no brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use the service, but its a nice addition to any high dollar electronic you may purchase. Nothing worse than something crapping out on u with no warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love is warranty the best in the market Never had a problem If they can't fix it they will refund your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my geek squad yet so I don't have much to add besides the fact that it gives a great warranty and provides peace of mind that my surface pro 7 is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must needed add on to any Best Buy purchased item. Insurance always seems to come in to play at some point. Majority of the times the accidents aren’t planned. So do yourself a favor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ate the BEST at Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks!!!! Very helpful and informative. Always ready and willing to help and answer any questions or concerns with devices and such. Go Geek Squad!!!!

    I would recommend this to a friend