Customer Ratings & Reviews

What can you say about Geek squad protection, simply the Geek squad keeps me coming back to Best Buy. Without the Geek Squad Best Buy would be just another store...

I have always been pleased with the professional help the Geeks have always offered each time I call or bring my tablet in for repair or operation understanding.

Having Geek Squad Protection has work for me when I need something fixed

I love love love the geek squad protection plan. Its a must.

[Employee of bestbuy] lots of protection in case something goes wrong good if you have kids

They don't reimburse tax only the amount you paid for the product if they are not able to repair the item.

Great had two issues with a brand new tablet both times easy check in stand out for repairs second time could not be repaired and exchanged for the same model

Customer service is amazing! and they make sure that you leave happy

I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

If you can afford this, always purchase it. I only wish that when you purchase multiple items at one this you had a option get a bundle deal at a discounted price.

We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

The agents helped me set up my laptop. They made it very simple for me. I highlt recommend this

I feel safe with them, they protect my equipment from any damage and excellent customer service

I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

Great added protection. Geek Squad and Best Buy are the only people I trust to buy my electronics from and warranty their protection with no questions or hassles.

I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time

Haven't used it for this product yet. But have bought it for other products in the past and found BB staff to be helpful and easy to work with when issues arrive.

They were very knowledgeable about our issues and helped us get a new tablet.

The Geek Squad is a product that eases your mind when making a major purchase. It is one of the reasons I make these purchases at Best Buy when possible.

I was so hectic to get getting this service but I'm so happy I did I'm new to a PC and they help me SO MUCH to set it up they where so helpful and professional