Customer Ratings & Reviews

Its great to have this protection for my tablet incase I have problem with my tablet thank God I have not had any big problems

I would recommend the Protection Plan. It is great if you have kids/pets in the house - things can happen. Nice to know it will be fixed or replaced.

This is exactly what I need when I purchased this for my grandsons tablet, knowing kids this is the perfect protection plain

The only thing I appreciated about my Kindle. This squad kept their word. No hassles, no interrogations, and I respect that.

Getting a warranty is very important because in case something happens to where it ends up damaged, you'll have the warranty to get it fixed.

Definitely worth getting the protection. Easy process of replacing for a new one instead of paying for a new one all over again.

Greek squad is good opption to protect ... is important.

Geek squad is always very helpful...................

Love Geek Squad protection plan worth every cent..

My son broke a device within 3 days and I did not have the protection plan. I could have kicked myself. But we got another device and the protection plan.

Best Buy is my go to store for all my electronics and appliances!!!!

Geek squad is always so awesome. They get you in and out while providing excellent customer service. I will always purchase extended protection plans

The protection plan was definitely needed for this tablets. We bought it for my daughter and she is usually rough on devices. This helped.

[Employee of bestbuy] always helpful and good prices for the type of perfection

They sent my device to the wrong service center and then did not update for a week. Everytime I called for an update I was told to go to my local store geek squad because they had no answers. The local store could only go off the online updates which went another week without being updated. It was stressful overall. They did say it was not a common occurrence . Originally I was going to give zero stars out of stress but the very last phone agent who helped me was actually very helpful. He straightened everything out and took his time. They need more agents like him.

Pleased with Geek Squad replacement for my grandson’s Amazon Fire tablet.

Can’t go wrong with peace of mind. Only had to use once on one of my purchases but was worth every penny and then some!

I recommend this Geek Squad protection plan for all your electronics through Best Buy, because they standby they’re claim to fix or replace.

You can't go wrong with thees folks they know their business. Very knowledgeable and personable go out of the way to make whatever is wrong right.

I am so pleased with the protection plan that I purchased because I was worried that my 7 yr old grandson will mess it up as soon as he got it.