Customer Ratings & Reviews

Great to have for my 9 month old niece who is very active!

I will recommend this product is really good Works great

So far i have ony used Geek Squad to set up my new tablet but i am very satisfied with the team

So happy I got this. Dropped it and had to get it replaced.

Always there to help set up and to replaced when needed

Since most cheaper tablets break down pretty often, it is a must to have this protection plan

Did not need to use this but it seems like a nice add on

Wish I can use it, but there's no way to determine which product is which as you need information such as the product serial number along with the receipt. I ordered multiple as I have four children that each got one. Three of which had a glitch shortly after opening them and froze. I considered sending it back, or going to get repaired but I can't seem to figure out which is which.

It doesn’t get any better than this... don’t hesitate to purchase protection. It’s worth it

The agents are very professional. Excellent customer service.

This is good for those accidents you have and you don't have to replace the product yourself.

The geek service is very excellent they help their customers

I had to return the item so I never used the protection plan.

It always good to have a Geek Squad protection with bestbuy is better than manufacturer warranty

Excellent, very nice recomendó this to a friend and famili

What would we do if we did not have the Geeks! We need them!

Protection plan is essential. I have used it in the past to repair a broken screen Great deal

My computer crashed and this service replaced what I needed in the amount of time I expected.

so i went to best buy and bought a tablet because i am having health issues and wanted it so when i am in the hospital i would be in touch with friends. so the salesman says if you buy insurance you will be covered. i asked him if i cracked the screen if it will be covered and he said yes. well a few months go by and i was helping a homeless man with some cash and the tablet fell out of my pocket and the screen was cracked. so i tried to exchange it for a new one and the guy got his boss and she looks at my receipt and says yes he's insured! then she left the building for lunch and the guy totally did a 180 on me and refused to exchange it and was a total assshoollee. so i was looking over the receipt and it says i bought insurance from another company and he did not inform me i had a choice or that i was buying. they have 2 insurances, best buy insurance or geek squad insurance. they sold me geek squad. well so it has been weeks now and when i contact geek squad they tell me it's not their problem and gave me best buy's phone number but in the computer it says geek squad so they refuse to deal with it and they wont look into it.

The agents are always very helpful when I am replacing my products