Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4499 reviews
(4,499 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
last minute protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't trust Geek Squad, but always get the warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its just a 2 year protection that I will probably never use so no big deal here.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Not computer savvy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to call 4 times. Each time I was guided through and problem fixed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use this yet but I do know that geek squad is good
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not spall of the perks of having Geek Squad? I have not used them yet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Averaged sale teem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ask a question about a product. And I felt I was not smart minded about it.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Got if for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did what it was supposed to . Pretty straight forward.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Non applicable at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used the service but I am sure it will be fine when I need it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Dag2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I haven’t had to use it I brought my 9 year old a tablet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
They don't replace, they fix .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to shop at best buy all the time and get the extended warranty, I stopped doing that when they would "fix" the products, aside from doing a poor job, they would not do exchanges, that changed a couple years ago, and now they are back to "fixing" and still doing a terrible job of it. You can't get ahold of them, and there no updates, so don't waste your time or money, go somewhere else and buy it.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Awaiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use the warranty plan therefore, indifferent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Siempre que he ido me Han brindado su Ayuda con lo que pueden.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really could not answer my questions and melt refer back to help desk
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Bookie09
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I buy something I always buy a warranty frombgeek squad because everything now days break.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave two starts for this because I had purchased the service for my surface go bundle which came with the keyboard and the keyboard got damaged. I went in to use my protection and was told my keyboard was covered and had to buy a new one. Highly upset and disappointed.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Greek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what this is or why they do for real lol.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
I had to use the phone insurance thru best buy :(
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this is for the phone, I did not like it. Once you use it it is done. You do not have the warranty any longer. I had to use within months. I paid for two years and only got one use. WASTED MONEY. Confusing to get help. Wish I would have gone with AT n T month by month.
This review is from 2-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek protect 2 yr plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it, but it was rather pricey. Hopefully it will be worth it , if we ever need it
This review is from 2-Year Geek Squad Protect & Support Plus
No, I would not recommend this to a friendRated 3 out of 5 stars
Protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have it so i got it and hope i don’t need it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hope it's worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use. Hopefully it's worth the money.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
