Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 4497 reviews
(4,497 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Enjoying my tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchases this tablet to help me in nursing school. And it is very convenient and compact.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Its geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just add the geek squad protection plan to any electronic device they will tkae care of you if you ever need to service your electronics
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with Geek Squad, has always come through when I've needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy extended warranties with high prices!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad i spend the extra money on this for my daughters tablet, because she totally dropped it on concrete and broke it. Luckily I took it back to Best Buy and they fixed it for me for free! Always buy those extended warranties with high priced items!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have a geek squad protection on all your devices is definitely a must they do such a great job when it comes to repair your device or helping you get it fixed they have a membership that you can sign up for two so you should try that out
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and I don't think I ever had to use it (I can't remember if I used it or not) but I think it was worth the money even if I didn't use it because I knew if something happened or went wrong I knew I could depend on the geek squad to fix my problem.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have and hope to never need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value in case something happens. I haven’t had to use it and hope not to but peace of mind knowing it’s covered.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fire HD 10 protected for 2 years!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good to know that my Amazon fire tab is covered if ßomething were to happen to it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You won't be disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geek squad protection. It really gives you a peace of mind and they're so helpful with repairs or replacing the product.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Explain the Protection Warranty to customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plan is good but it only replaces the tablet 1 time within 2 yrs. If it breaks the first time they will replace with a new tablet but you will have to buy another Protection Warranty. Only a 1 time free replacement
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely a service worth having!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is definitely worth the money. When I purchased my 1st Surface Pro I accidentally dropped it and damaged it. I took it to the Geek Squad to check out and they immediately determined that my Surface was irreparable, and it was replaced on the spot.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had two instances when Geek Squad coverage has completely saved me. Exchange/credit toward a replacement unit was painless, so I buy Geek Squad warranty coverage whenever I have a major purchase at Best Buy.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeks Do It Better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend Geek Squad protection. They have a one stop shop to get any of your electronics serviced, repair, or replace. I cannot recommend them enough
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gave me the peace of mind I needed when I did my purchase. Luckily, no accidents happened, but it’s better safe than sorry, right?
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope we won’t need but it is a good piece of mind to have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Thankyou
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime I have ever had any trouble with my devices best buy always fixed the problem. I would never go anywhere else . I rather wait til they have the item then to go somewhere else
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great IT customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great service from Best buy! I love the service provided through Geek squad. IT provides great tech support! Thank you Best Buy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always good to have extra coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have coverage. Had it on a previous tablet. Had to be sent off for repairs, which was under warranty and when I went in to pick up tablet it had gotten broken in transit. Was replaced for brand new tablet which was also an upgrade since they didn't have any like the one I had.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
