Customer Ratings & Reviews

If you love your money working for you...then you need to get this...I’m a freak about my phone beeaking. After having worked in retail for many years I see tons of people coming in and complaining they want insurance after something breaks but this is so worth it, it was a no brainer.

I always wondered what it would be like to have my own personal technical assistant. Recently I had an opportunity to use one of the Geek squad for help with a charging issue on my tablet. I got fast service and the problem is solved. I'm glad I purchased a two-year agreement would advise others to do so.

Let me tell you EVERYONE should invest in GEEK SQUAD SERVICES I got a tablet for a friend as a gift... And it fell and shattered. They replaced it . No questions asked. Absolutely wonderful. Very helpful as always

My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.

Awesome product and customer service! Got what we wanted and have used it to this day since they took such great care of us!

Glad to know i have protection if i need it. I wish they would offer more time for protection because things don"t happen in the first 2 or 3 years.

I'm giving this 4 stars due to the fact of there lack of communication. I waited an extra 2 and a half weeks to find out they had approved my tablet for a junk out. They said oh yeah just go down to the store n give them this code and they'll give you the credit for which you paid for your tablet.

I do not expect any problem with my new tablet, but I like the added insurance of knowing the Geek Squad is available if needed! As a rule, I do not trust extended warranties, but I trust the Geek Squad from people that have use them

They mount my tv and they connected to my devices thank you

Geek quad came through later in the year when surface pro purchased had its charger become defective and Geek squad replaced item at no additional charge. Thank you Geek Squad!

I was able to make an appointment the same day. I got in about 15 minutes early, and they saw me right away. The Associate treated me with respect and although my issue could not be resolved at that moment it was a great experience.

Geek squad is great! Great service. I never had any trouble going through them.

I feel peace of mind having purchased Geek Squad Protection, the techs are friendly and knowledgeable

Have not had to use this service yet.but glad i have it just incase.

having the geek squad in your corner takes all my anxiety away!! Get it guys its so worth it.

I haven't had to use this protection plan for my new Surface yet. I have on a past purchase and the service was great. Easy to use and pretty seamless. It's a little expensive, but worth it if you ever need to use it.

I got this do to I am not a technology geek person and the computers / tablets have gotten confusing at times to keep it up to date and in good working order. I am happy to take it in for a week and have it all updated with know worries.

I use to work for Bestbuy and I know how hard Geek Squad works, But I hope I never have to use them, but this gives me a peace of Mind, especially when my puppy is around, anything can happen.

Geek Squad protection is always recommended if you are investing a large sum of money into a product. You never know when you may need this. Worth the buy depending on the product. Always understand and read the terms of the conditions.

Gives me a piece of mind and sense of security. Much needed for valuable products.