Customer Ratings & Reviews

I got this for my new kindle Fire because I dropped my old one and shattered the screen.

They are very supportive and the device i bought here was in good condition

No place has protection like Best Buy overall best store I’ve ever been to

I purchased a two year warranty for my son’s tablet. I was told that if anything happens to it (ex: my son breaks it), all I have to do is bring it in and they will either fix it or replace it. I rated it 3 stars because I haven’t needed to use this service, yet. If there comes a time that I will need to use it, and if the issue is covered and there’s no problem replacing or fixing it, then I will re-rate it.

I will purchase this item again as it provides good service.

[Employee of bestbuy] It is the best extra coverage plan you can buy would also recommend to purchase it

Best investment I've made by far! My son cracked his screen and without any hassle was able to get it dropped off and worked on. Time frame for repair is a little long (dropped off 6/17, was told it would be done by 7/5). But they send it to your house, so I can't complain.

Protection plan purchased just in case. Don’t need to use yet as the tv has manufactured protection, however got extra protection just in case.

You need this! with every purchase. I recommend you add this every single time you purchase something. Adding the Geek Squad protection gives you excellent customer service and expands the manufacturer's protection.

This extended warranty plan is a must have for electronics. Gives you good protection for exchange if something goes wrong

This gave you a peace of mind. Purchased this for a Surface and played it on the safe side.

Good product and good quality product love it so much

Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

Hope i dont ever have to use but I’ve used them in the past and they were easy to process.

Electronics can be temperamental. That is why I purchased this protection. Used it once, problem was taken care of. Like the Geek Squad Experts

Great to have a backup plan - peace of mind for the little mishaps. Great value.

It's a must to have a warranty on anything merchandise, whatever you buy geek squads to number one

Having geek squad protection sure came in handy when the granddaughters ipad quit working all of a sudden. They sent out a new one even before we had sent back the old one. Thanks, she needed it for school.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

The team members were so friendly and informative.