Customer Ratings & Reviews

awesome service they go above and beyond treated me with respect and got to the root of my issues

I haven't had to use this service yet, but it is nice knowing it is available.

I never had to use it for a replacement but it is very good to have to protect your products just in case. This is s no brainer

My daughter got a crack in her screen. It didn't affect the functionality of it but i didn't want it to get worse. Took it in while under the warranty i purchased and they replaced the whole tablet with no issues.

So far it hasnt been needed but my history with geek squad has been pretty good with previous items so I always like to get it

This is What Makes BestBuy Awesome! I never buy electronics without it. This is also why I do not buy those products from online Amaz. I only use BestBuy for this reason. You need to protect your purchases.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

I took a product to geek squad and they fixed the problem in no seconds like it was that easy. Heads up to geek squad to solve my problem. That’s why I always buy from Best Buy because there services are the best.

THIS Tv IS AWESOME............ANOTHER HOME RUN FROM SMSUNG.

Never know what could happen with PC and all other devices especially for the first several month when still trying to adjust to things. This plan Protect me enough period so highly recommend to everyone.

This is a gift item. My niece always hurts technology. iPhone broken, camera broken, DVD player broken. At least I have piece of mind and do not have to keep papwork. Bestbuy tracks my protection for me.

Geek service was fast and easy it was super easy to make a appointment online i didnt have to wait long and the team member was very knowledgeable

I'm really happy with my purchase.. When my daughter broke her tablet I just took it back to best buy a yr and & know questions asked & it was replaced. I'll never buy anything without the geek squad warranty.

They honor their two year protection plan. Just bring it in if it is broke and no hassle replacements!! Best choice ever!!!!

My local store geeks are always helpful and polite. I sometime wonder if my questions are elementary for them but I have never been treated in a condescending manner. Since I was purchasing technology that was new to me, I'm happy that I added this service to my purchase.

Def recommend for items that you expect to daily use for the duration of the service. My experience has been quite good with Geek Squad, maybe because I somewhat speak their language a bit.

Knowing that Geek Squad is available whenever I need them is a great idea. So far, I have no problems with any of my electronics I have purchased through Best Buy. If I do, then I will contact Geek Squad.

I love the fact that I can go to any Best Buy & get store credit to replace the item right there. I don't have to mail it in & wait for repairs or try to find some non-existant service center.

If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!