Customer Ratings & Reviews

Geek has assisted us numerous times, in a time-efficient manner, always offering helpful, appropriate suggestions to avoid future difficulties

College student dropped it and broke screen within a week. Protection plan covered it.

I purchased the 2 year plan and it gives me real peace of mind because it covers everything. Geek Squad has already been very helpful in helping get everything set up on my tablet. I love it. It even covers me if I drop it or something.

It was nice to have the protection for my Kindle, but I never needed to use it!

I always get the Geek Squad protection on my more expensive purchases for the just in case.

I purchased my first Geek Squad protection plan quite a few years ago when I bought a laptop... I have renewed my support plan ever since. The support and service, in store and otherwise, is unmatchable. This one was for my grandson.

Protection is protection. I get these on certain electronics. I always seem to get the latest and greatest devices so the price of service, replacement or help it is a value.

I have used their service a few times for minor issues. They were always courteous and helpful. I will continue to pay for the warranties on certain items to have peace of mind! Thank you!

The agents did a very good job. They called and also sent a text message before coming in.

Got warranties on all the boys tablets and well worth every penny.

Bought the warranty for a tablet. The tablet stopped working. Took it back to the store and no hassle exchange. Made my confidence in Best Buy shoot up to 100%. Will never buy an electronic device again without this warranty

Best Buy Geek Squad rules. I always purchase the Geek Squad product replacement! It’s rewards outweigh the cost, in my opinion.

I love this for my great granddaughter I have had to use it before when she has broken her iPad. I had no problem getting it replaced they were very understanding.

I am so glad that I purchased this 2 years protection plan for my son's AMAZON tablet. It will be covered incase of an accident. If item is not repairable, then it will be replace.

very necessary protection plan to maintain I've purchased it for other items purchased from B.B & fortunately hacen't had to use it much cause products are sound & Good!

This is awesome, for the most part i have never had a problem replacing items

Security when you need it most! I love knowing they’re only a phone call away.

I took my item back and received prompt service. In fact, I received a new item within 2 days.

with cost of repair almost same as replacement and repairability score of 1 out of 10 makes this coverage worth the money. for all insurance product/program, think of it as fire extinguisher. you have it in case u have fire.

First for the $15 it cost me for accidental droppage it was definitely worth the extra money even though the tablet was only worth $50 the $15 came in handy really quick and there was no issues when needing to cash in on it