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Customer reviews

Rating 4.7 out of 5 stars with 4498 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,498 reviews
  • Rated 5 out of 5 stars

    Geek Squad shipped it out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful assistance was no problem with getting my tablet sent out to be serviced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May need in future anything can happen so be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Julia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the protection because my daughter she is special and she broken the ipaid ever year and I need change for I new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TABLET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVENT HAD TO USE THE GEEK SQUAD YET BUT ITS ALWAYS NICE TO KNOW THIER, THERE WHEN YOU NEED THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love and really love geek squad services! They always come thru!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MyA11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy at least the one year plan, have never had to use it, but for the price I thought it was worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use it to fix anything on my devices, but glad to know it is there as an insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent helped replace my husband's brand new Surface Pro after it was dropped and broke. Super helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There if you need it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use this often. But the few times we have, they replaced it without issue

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Robert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product.

  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know yet have not needed it. Cheap insurance for me. Rather pay and not need it than not pay and need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with their service. They are always ready to help and explain thoroughly. I will continue to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everyone needs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my geek squad. When things break or have issues. Geek squad is there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy i worked with went above and beyond to help me out and give me that 2 year warranty i wanted. Great team at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good the guys is soo nice is best have waranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something you should purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you have younger kids . Our screen broke and was sent off and came back in a weeks time. With children you need a protection plan on everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check for sales often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to check often for sales. Get geek squad also. Service is great. Sales make this much more affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're very kind and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, and you should get it for any type of accident, the geek squad has a very good service and nice treat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sdrewb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best insurance to has when you purchase something from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer and and tablet help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have helped me in every way I’m not computer savvy any help I needed they have helped

    I would recommend this to a friend