Customer Ratings & Reviews

It's always good to buy extra warranties for your electronics, never know what will happen, geek squad warranty is alway good and easy to use

It's always good to have a back up plan. Fortunately, we haven't had to use it

They know how to satisfy their customers recommendations

It was pretty good! The product works exactly as intended

We always make the investment in protection for our new products. It is smart for everyone to do so and we highly recommend Best Buy's protection plans for their ease of use.

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.

This protection plan is very important along with our purchases in the event any of our devices have any issues

Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

Unfortunately my computer broke and had to take it to fixed it took them a little time to find my 2 year geek squad warranty but they replaced my device.

Best Buy Geek Squad is great to have, the team can help you with just about everything.

The Geek Squad has helped me many times & is well worth the cost. The agent that set up my Samsung SE Tablet was very helpful & patient with me as I am not a hi tech person.

Good to use if something happened to your device good price

I broke my tablet while under my subscription, quick and easy replacement free of charge !!! Thanks!!

If is taking forever to get bac km a tablet that I turned in weeks ago. I'm fairly certain they need to just give me a new one. Not sure what's taking so long. Oh, and they were very rude about the appointment times they do now. They schedule blocks of time which are 20 minutes long. I assumed that was my window to come and drop it off. No, they want you to come at te beginning of that time frame. I was a little late and live over 30 minutes away. When I arrived, the kid told me I had to reschedule. He was literally standing there doing nothing. Very annoying and rude. I would still recommend getting a warranty, though. Best Buy typically has a great policy.

Very good service you need to get it if you get the tablet

Quick to do claim get me new one without huge hassle or asking what or if I did it . just looked at said ok I will check it our game back said here you go a new one .

the agents replaced the screen on my tablet. they also notified me of every step they took to be able to replace the screen.

Love this. I forgot I had purchased this and lucky I came across it. Still had broken tablet and got all my money back on gift card.