Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 837 reviews
(837 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Not transferable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this as I have tried to send it to my sons email but it never got delivered
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't really like the camera so the squad isn't needed .
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once youve issued a claim with the plan you will have to purchase a secondary plan for the new item. Within 2 months the item failed and now a secondary purchase is "necessary" to continue coverage.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.don't waste your money. I bought a laptop open box and geek squad was supposed to have been over it but when i got home it had a virus they did fix it but should have been caught before going back on the floor for sale
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't use geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to finish registration Is any one going to read this
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Activated too early
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad protection was activated about 10 days prior to me receiving my product. It activated as soon as the product shipped. I may need those 10 days extra in the future. Not cool. Please fix this Best Buy.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not explained that you had to have total tech, when i always bought 2 years extended warranty on gps
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
bad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.waste of money can not locate home address called support they will fix but could take a year
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Unauthorized activity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was added to my account without my authorization and should not have been done by Best Buy.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the product didn't work. Got a replacement that also didn't work.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
AGENT AT STORE SUCKED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AGENT DIDN'T HELP AT ALL AND INSTEAD TOLD ME TO CALL MANUFACTURER, SERVICE SUCKED
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was too complicated to set up. I just didn’t have the patience for it so that’s why I returned it
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is peace of mind, i always buy protection for my products! Save your investments.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
A Gamble And BESTBUY makes a lot of $$$ off them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had them come out to help with new 65” TV and received hardly any hands on help few years back!
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Help! Not showing up on account
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not showing up on my account?? I have checked several times.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Price increases every year twicefold...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. Manufacturers warranty is enought
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us. We appreciate the feedback and concerns. It's important we hear these things from people like you. Please let us know if there's anything else we can help out with or clarify.
Rated 1 out of 5 stars
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just made sense to return this if I didn't keep product
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Security camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad i add extra warranty over my security cameras because i have problem with one of them and they take care of me to fast and easy and theydid replace it and it's first time i have warranty and really worked.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you gee geeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the geek squad.Hey, know more about computers than I do.And that's important when you purchase a warranty on anything that you buy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the piece of mind to have the simple and honest coverage that Best Buy offers.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
