Customer Ratings & Reviews

Had issue with newly purchase Garmin GPS, I also purchased 3 yr protection plan, well if they decide to have you get another device do to the one you purchased was faulty but over the 14 day return, you have to purchase another 3 yr protection, it's a joke ! Geek squad protection is a joke ! Do not recommend

Great product for anybody to travel anywhere in the US and other country.

I have a gps app on my phone but still love my Garmin much better.

I love it. Will definitely recommend it to a friend.

This is very good. I would recommend this to anyone.

Very cool product. It is keeping me safe from other drivers

If you buy an apple product do the apple care! Dealing with geek squad on a return is not the best experience

Never want something to break however they replaced the item with a gift card when it was unfixable.

4k camera appeared decent. Dislike the fact that you have to buy a MS driver to view the video. You had to enter a payment info with them. The pervious 1080 Dash camera didn't require it.

i have never had to use my accidental geek squad protection plan. so I have no idea if it is worth it or not

The omelet maker works well and use it often. It makes guci komlets in a few minutes, not to hard to clean either.

I didn't like it was not as i was expecting that is why I had to return it.

Also got the geek squad service to go with it. Unfortunately I didn’t use it.

This wasn't what we were told it would be. It doesn't cover some items as we were told.

Sad treatment of loyal customer. I have been a loyal customer of BB for YEARS. Purchased gps to evacuate from hurricane Ida. Upon return we had no home, no car, no electricity for two weeks. We still are dealing with internet & power issues, rebuilding, etc. , nearly 6 weeks later. Our local Best Buy was also closed over 2 weeks. Returned gps to distant city BB went I went to retrieve my car, as I saw they were open. The wonderful thing, haha, was that because I bought the 2 year warranty I could get store credit for gps but not for the Geek Protection. So, I have a $109 store only credit, and a $140 bill ( which I used the BB card to get rewards!) for buying a lemon. I guess I will give the STORE CREDIT to someone who will not be avoiding BestBuy as best they can. Sad treatment. Way to kick someone when they are down, BestBuy.

I called and left several messages regarding my dash cam and it needing serviced and I never got a return call and now I see the window expired and I don’t have a working dash cam!! Really bad customer service!!

I give 3 stars only because the product we purchased (Garmin GPS) hasn't broken and we haven't had a need to use the protection.

I don't expect to use the extended warranty, so I can't really review it.

sometimes I renter my address and it will change the way to go. its very inconsistent on its routes.

I have always purchased Garmins as they have been so reliable in the past with directions and accuracy. I had to purchase a new one because my previous one died. I am so disappointed in it. The directions are not accurate, they take you the longest route and overall not happy with the updated model.