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Customer reviews

Rating 4.8 out of 5 stars with 275 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 275 reviews
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security for damaged or broken items. Easy to stop bait a claim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $10 more to cover 3yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought the New 3DS XL - Black for my kid. It covers almost any accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent. Fast. Great service for the most part. Good value for money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great plan , because my console game it's protected !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad kinda not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their shipping don’t always work if you go in store for a replacement they ask for your old controller back so you can’t keep it terrible service on their part also if you want you’re PS5 fixed they could take a week or 2 to fix it and they might lose it in the mail

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kinda pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain in the —- to actually use. It’s not easy to get anything fixed with this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Idea (I guess)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad and I don't usually get along well but hopefully there will be no problems since I should be able to get a replacement when I want to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where able to hook up my tv and DVD player but didn't really explain how to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Logitech G Cloud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great device to recommend. Most third party games on the cloud are mostly playable to being unplayable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cancelation of plan, account. Refund my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to cancel my account. I did not requested auto withdrawal from my bank. Please cancel services

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need to change rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LCD broke on Samsung. 9month old phone. They wanted to replace phone with refurbished phone. All I wante wS phone to be fixed... not exchanged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor geek squad service at best buy in Madison Wisconsin

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    its alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not need and it expired so i did not get anything out of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 4-year-old, this was very necessary. At any given moment, she can grab and tack off in an instant lol. Thankful for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT INVESTMENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the greatest investments I made used warrant on ps portal after joy stick broke. Sending a brand new unit to house no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered the television and hauled the old one away they where Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Top Tier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the Geek Squad Protection, never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for all the people and excellent enjoy and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added GSP warranty to protect my items in the future if anything bad happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my items

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added GSP and the value of it is well worth it to protect my items

    I would recommend this to a friend