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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,321 reviews
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth getting the accidental protection because you never know what might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does all the magic you need. There amazing thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so good not to worry when something goes wrong. cheaper to have support than to buy a new product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an extra to my purchase of a GoPro. It can be very useful given the manufacture only gives you one year in most cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great insurance for all your items and agents are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this program for all of my other products that I bought from Best Buy. Had no trouble with this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks they helped me in a timely manner great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get this all the time with our purchases but yet we have never used it. Sounds like a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use it but nice to have if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have a Geek Squad protection with bestbuy much better than manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all your electronic device,you never know when you gonna need it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have never had issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the geek squads help on a couple occasions. It was,a painless easy experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my camera the last day on my trip and they replaced quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used the Geek Squad protection plan in the past and it has usually proved a valuable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the service plan hassle free a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and l belive they will take care you when the item broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always warranties my products and have used them plenty of times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you buy anything you need to protect it. So get this when you get your GoPro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good offer to have for replacing an expensive item purchased. Worth the investment.

    I would recommend this to a friend