Customer Ratings & Reviews

We purchased an add 2 yr warranty for the computers. However when we toom wife's 2 ur old computer to be cleaned-we have had NOTHING but problems w the computer. It was dropped-noone told us. Battery damage & replaced BUT was not keeping charged...after 3-4x taking it back..the WHOLE OS was checked & wiped cleaned. Every thing was lost & even the flash drive we purchased was lost. We are not happy w the service that has been provided ti my wife's computer. We are hoping that there is NO OTHER damage to comp & if so we will continue to complain & a new comp will be demanded.

Idk if its a me thing or them but i havent needed them and thats a win in my book.

Seems like a great deal is somethings happens to the tablet

Seems like a great deal is somethings happens to the tablet

The Geek Squad was quick and efficient with my return, were very understanding about the holiday rush, and very helpful in so many ways!

Good for peace of mind for 3 years and a good price as well.

I love my kindle! It's so portable and easy to use. If you're an avid reader, but don't like having physical copies, this is for you!

I don't know what I would do if I didn't buy the protection for my stuff

I take very good care of my electronics, but its nice to have the peace of knowing if the unthinkable happens, I will be able to get my device serviced!

Great price for the warranty on the Samsung tablet. I would definitely recommend getting this 2 year warranty if you have smaller children.

I used to be a person who thought buying the protection plans or as some call it the "extended warranty" was an absolute waste of time. That isn't the case with Best Buy, they cover more and make it a walk in the park to exchange or repair. I ALWAYS get the warranties on electronics now. Companies don't make durable products like they used to and that's ok because they are trying to make everything convenient and I feel like its at the cost of longevity.

I have used the protection in past and will never buy anything without it

I would never purchase electronics anywhere else besides Best Buy because of their great geek squad program. As a mom of 3, it's the only way to go!!

Fast service with attention to detail. Fast turnaround time.

If you have kids definitely get the the warranty. Youll be in an out or you can get the product shipped to your home.

Awesome service. Was having trouble setting up a device and they helped me with all my issues.

I was helped promptly. Even though my issue was not resolved right away I was immediately refunded. Geek squad accident plan is totally worth it!

I'm very happy, because i buy this protection. I have 2 kids and it must to have.

The first remarkable pro I received was defective and The geek squad gladly made it right I received my new remarkable pro and it works perfect

it cost me 120 + tax and 40 for geek squad 1 year that really is not so good because well it already comes with a 1 year manufacturer, 40 is steep considering 1 year and so much for that- should be like 3 year, so Best Buy... I always get a fair deal w/bb geek but I had 1 weird 1 where my phone had a problem and (long time ago) i had a 2 year i went there and they told me it wasn't through geek squad but through boast even though they pointed out to me that it indeed say geek on the receipt. All the memories of that one or vague but I was let down. And just the same way on a vinyl player at wal-mart the same way. Those two times were terrible but I doubt that will happen to you. I recommend though unlike me take your proof and call the upper powers because they do listen though. i give them a 4 stars for this product price. But geek squad is usually always 5