Customer Ratings & Reviews

The agent did a wonderful job he listened to everything I had to say and informed me that is going to be a week or so

I havent had to use Geek Squad yet for my tablet but in the past when Ive used Geen Squad they have always been super helpful.

i feel better having this. I have always found the Geek squad to most helpful.

Any time I use geek squad they are very helpful and informative. They always make sure I understand the issues/solutions.

Have used these plans before with Best buy purchases. Absolutely worth the money.

Protection plan purchased just in case. Don’t need to use yet as the tv has manufactured protection, however got extra protection just in case.

Great tablet for kids. My daughter is 8 and has no problem navigating through her tablet. Highly recommend it!Q

Lisa Mills was courteous and had patience while working with me on my issues with my laptop.. She did not over sell and made sure I understood how to work my unique computer features. I am completely satisfied!

I got this do to I am not a technology geek person and the computers / tablets have gotten confusing at times to keep it up to date and in good working order. I am happy to take it in for a week and have it all updated with know worries.

Geek Squad protection is always recommended if you are investing a large sum of money into a product. You never know when you may need this. Worth the buy depending on the product. Always understand and read the terms of the conditions.

Geek squad never fails when it comes to their protection. The service plan that was offered to me at the time of purchase was a no brainer. This protection keeps you at ease for the number of things it covers.

The cover worked perfect thank you for the great service!

These guys have great service and support to address any issues.

Excellent and quick service. Great communication on updates to services via email, messaging and in person.

Always top quality support for all electronics purchased, if needed.

I originally was someone who preferred physical books, but I read 10x faster on the kindle. I regret not buying sooner!

Overall not to happy with this purchase. The basics behind this is if the device can power on then they will work on it but if not then they will offer you an "express replacement" at a preset amount (not ran with current pricing) which in my case was 50 dollars more than the current pricing. In the end it's left to the geek squad's discretion what they do with your device and even though this protection promises a 1 time replacement battery (which is what i wanted) it is not as freely given as advertised,

I once was one of those who thought it could never happen to me, until it happened; the accident of a lifetime that left my two week old device in pieces. It happened before I knew it, and then the I remembered the Geek Squad protection. Total replacement, no questions asked. End of story.

Electronics can be temperamental. That is why I purchased this protection. Used it once, problem was taken care of. Like the Geek Squad Experts

Good support to have as we've had a few issues with the Samsung tablet purchased. It was covered for replacement twice now...once right out of the box & then a few weeks ago . So if the Geeks couldn't resolve the issue there was backup.