Customer Ratings & Reviews

I have bought protection plans on all of my Best Buy products products. And I love having the extra padding of protection do not have to worry about if or when it breaks.

Always buy protection with my son's tablet and replaced with new one after accident!!!

Always purchase Geek Squad Protection! Anything can happen, and why should you buy the same product or pay to have it repaired? You pay for piece of mind, as well as protect your tech investment.

It was nice to have the protection for my Kindle, but I never needed to use it!

I have used them in the past and they are so helpful. I haven't needed it for this purchase but I love the security I feel just having it if there ever is a problem.

I’ve never had a major issue but whenever I need assistance making an informed decision or gathering specific details, they are always more than helpful!

Total Tech support is worth every penny, it also pays for it self after the first use. Geek Tech's are great very helpful and kind

College student dropped it and broke screen within a week. Protection plan covered it.

i love geek squad service it is very excellent <3 <3

This is awesome, for the most part i have never had a problem replacing items

I am so glad I got the protection play, where they were able to just replace the whole thing.

Security when you need it most! I love knowing they’re only a phone call away.

My grandbaby accidentally dropped her tablet and the screen cracked. Using the accidental coverage was simple. I took the tablet to the store and it was exchanged without any hassle. Thank you best buy!!!

I am so glad to have purchased the 2yeR warranty, my grandson loves his tablet and I have ease of mind that if anything should happen BestBuy will honor it no questions asked.

I always get the Geek Squad protection on my more expensive purchases for the just in case.

I'm pretty careful with my devices and haven't had to actually use this protection plan yet but I feel better knowing that I have it and I've heard good things from people who have used theirs.

I haven’t had to use it yet. I’m glad to know it’s there just in case. This is a gift to my granddaughter, she’s not real careful with her things. I’m happy it was so reasonably priced.

The agents did a very good job. They called and also sent a text message before coming in.

very good price for the toy, very good quality, it is a very good product

You're basically just buying peace of mind. If anything goes wrong, this is here. Geek Squad has helped me with past problems, so I really appreciate it and definitely want it for something as pricey as this. Good investment, but hopefully nothing goes wrong...