Customer Ratings & Reviews

Total Tech support is worth every penny, it also pays for it self after the first use. Geek Tech's are great very helpful and kind

i love geek squad service it is very excellent <3 <3

College student dropped it and broke screen within a week. Protection plan covered it.

Good service to have. In case I have a problem I have confidence my problem will be taken care of.

This is awesome, for the most part i have never had a problem replacing items

Security when you need it most! I love knowing they’re only a phone call away.

I am so glad I got the protection play, where they were able to just replace the whole thing.

My grandbaby accidentally dropped her tablet and the screen cracked. Using the accidental coverage was simple. I took the tablet to the store and it was exchanged without any hassle. Thank you best buy!!!

Wish I can use it, but there's no way to determine which product is which as you need information such as the product serial number along with the receipt. I ordered multiple as I have four children that each got one. Three of which had a glitch shortly after opening them and froze. I considered sending it back, or going to get repaired but I can't seem to figure out which is which.

I am so glad to have purchased the 2yeR warranty, my grandson loves his tablet and I have ease of mind that if anything should happen BestBuy will honor it no questions asked.

I always get the Geek Squad protection on my more expensive purchases for the just in case.

The agents did a very good job. They called and also sent a text message before coming in.

I'm pretty careful with my devices and haven't had to actually use this protection plan yet but I feel better knowing that I have it and I've heard good things from people who have used theirs.

very good price for the toy, very good quality, it is a very good product

I haven’t had to use it yet. I’m glad to know it’s there just in case. This is a gift to my granddaughter, she’s not real careful with her things. I’m happy it was so reasonably priced.

Expensive, but the peace of mind definitely helps.

A must have just in case you will needed it. Don't overthink it

You're basically just buying peace of mind. If anything goes wrong, this is here. Geek Squad has helped me with past problems, so I really appreciate it and definitely want it for something as pricey as this. Good investment, but hopefully nothing goes wrong...

The geek squad is worth the buy. Dont be intimidated to spend the extra money to cover your products. You really just never know what accident can happen to your investment.

I bought my grandson a tablet and they asked me if I wanted to have protection and at first I said no but the guy went over everything and I was like yes let me get that extra coverage.