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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4435 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,435 reviews
  • Rated 5 out of 5 stars

    Best warranties in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always so helpful. They take the time to explain what is wrong and what needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TABLET INSURED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM SURFING THE WEB WITH EASE.AND I HAVE MY TABLET COVERED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase a big electronic like TV, phoebe, or laptop, I always purchase protection from bestbuy. I tried and tested and has been always very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the best part of our purchase!! our daughter is very hard on things so of course we had to return her tablet..we made the return with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad service! I haven't had to use it on this item yet but it is there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i bought this protection otherwise i would have had to buy a new tablet when my boy cracked his lucklybi was able to go into the store and they where able to give a brand new tablet !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover my device even on the last month of warrenty. They gave me a brand new one. Even offered me an extended warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I’ve only used it once or twice and received fantastic service. I like that I’ve got some back up support if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this Geek Squad protection plan for all your electronics through Best Buy, because they standby they’re claim to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service to have in the event something goes wrong iy gives you a piece of mind knowing you don't have to stress about getting something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Protection Plan. It is great if you have kids/pets in the house - things can happen. Nice to know it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is god

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek is a god service, you can plug it into other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service, but still can be improved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use the Geek Squad's services, but it's reassuring to know they can help fix a problem. It was a decent price to pay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this table for both of my older kids and they love it. It is so easy to use for school work and just fun and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty it does what it says everyone should get one on there electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with a hassle-free

    I would recommend this to a friend
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