Customer Ratings & Reviews

Been using warranty from best buy for so long, completely recommend it people!

Got a new tablet because my last one broke . Unfortunately did not have insurance. This product makes me feel good to know I have protection

I love this Microsoft Surface Pro warranty! I just wish it was a 4 year.

This protection gives you peace of mind knowing if something breaks or you need help with your tablet, the geek squad has you covered.

Bought a Microsoft Surface Pro 9. Screen went out after only a few months. Received full store credit. So, it paid for itself about 10 times over.

Geek Squad is a must. So many countless times when electronics go haywire they have saved us.

I’m glad I didn’t have to use the warranty, but I’m glad it was available

great for the kids awesome easy to use come with apps no need to putchase

Willing to help and leave you stress free. A peace of mind during the process.

I haven’t used it yet this time around but in my experience anytime I have ever used them, they were exceptional. They fix the problem and are always polite .

I have protection on my tablet and laptop. I brought my tablet in for a hard reset, and the guy even didn't try or ask for information about the tablet. I had better experience with my laptop ( they sent it out for repair), the total cost of repair would've been comparable to purchasing a new similar laptop.

This type of insurance company seems good to me since my children are very careless with their tablets but so far they have repaired my devices due to accidents

Agent placed order for warranty and I’m about to use said warranty.

Perfect service and good customer service perfect professional service

Its great to know the Geek Squad has our back in case anything happens with the tablet!

My experience with Geek Squad was amazing. The representatives treated me as though I was truly valuable. I will always use their services whenever I purchase at Best Buy!

I bought a Samsung tablet with a Geek Squad warranty, one day it accidentally fell into the water, it stopped working. I made the claim through Geek Squad and in a few days they solved it, refunding me all the money for the product I had purchased

Great support! I messed up my set-up and was able to recover with the Geek Squad support in short order.

I love their protection plan!!! It has served me well. My son trnds to drop our tablets from time to time. They are always friendly. When they have to send it off and it cant be fixed I get a gift card that is usually worth more than i orginally paid.

perfect definitely need this for accidents and other surprises