Customer Ratings & Reviews

Geek squad employees are confident, trustworthy, and kind. We have a two year service agreement and no second thoughts. They are the BEST!

I haven’t used this protection plan yet but I am super glad I purchased it because at least I can get a new battery out of it by the time it expires.

We purchased a Brother All-In-One printer and did get the Geek Squad. We haven't had to use the protection yet, but good to know we have it just in case.

Got this for my baby girl and she loves it so far…

They replaced my surface when I took it in, thought it was kind of goofy I was given a used replacement but I guess you can't really expect companies to be truly outstanding when it comes to that.

You just never know, especially with laptops no matter how good they are, so buying the extra protection is important in my book.

I haven't had to use it yet but it is good to know that I have that protection in case anything goes wrong with the item I purchased

Lasted about a year before we had to take it back. We’ve never had much luck with any Fire tablets.

guess I accidentally bought the 1yr, meant to get the 2yr. I'm not sure if 1yr is enough or even worth it...but 2+ years are definitely a must buy.

This geek squad plan saved me when the charge of my kindle fire wouldn't hold. I was given a new fire, and it was an upgraded version available

This is so worth the price. This is great to have when you are not a computer knowledgeable person

This came in handy after dropping my tablet, it was not repairable, so I was able to get a replacement at no cost to me. Thanks so much.

get this because if dropped you will think about it 1st and reget not getting it at all to save funds

I purchase the Geek Squad Protection Plan for all of my high dollar Best Buy purchases. Inexpensive and when it is needed it more than pays for itself.

It is a very nice product i would highly recommend it.

Love the fact I had the option of a 3 year Geek squad for my android.

There was a recall on the power supply of my Surface and because I had this warranty they allowed me to receive credit for what I paid for it almost 2 years ago towards the purchase of a brand new one!

The warranty best offers is a life saver my wife's computer had many problems they couldn't fix it at store it was sent out and we got brand new item plus it was up graded awesome deal

We have not had to use this product yet but it seemed like a good cost for the option of saving my kids tablet. It is a affordable service/coverage.

an impressive team I always found the best solutions