Customer Ratings & Reviews

Since I bought my Surface Pro 4 I've had to use the plan twice. Both times were my own clumsiness, and my issues were taken care of very quickly. The service folks were professional and competent.

Nice price for the coverage. Needed this for our 3 year old.

i got this protection plan for my tablet just in case i get a brocken screen i dont have to worry

When I purchased my tablet Best Buy added a one year protection plan so if I would have problems with it the Geek Squad would take care of it

I can always go to them if I have a question and their policy is good if they need to replace your item and they don't make it anymore then they will give you the newest model that's comparable!

I know that I can always count on the Geek Squad when I need help with my computer. They are friendly and always explain what they did to fix my problem.

A great warranty that covers any damage on the device.

I got this protection plan for my mother-in-laws Kindle Fire. So far, so good. No complaints.

Protection that keeps you safe and secure no worries with this

I was having "phantom touches" on my SP3 and it would have had to be replaced to fix it. But since it was old I was able to trade it in with a Surface Pro 4. It was very simple and easy.

I never regret getting the 2 year plan. Manufacturers usually only offer 1 but with Best Buy Geek Squad, I can take it in and have a solution that day - for 2 years, without a penalty.

This is a great option for anyone who would like to feel at ease with their gadgets. I am glad I got it even though I have not used it.

Geek squad helpfulness kind and answered all questions love my pad and the geek squad help me understand and work the ipad they are wonderful

Purchased the two year accidental geek squad protection. Accidental coverage is a must for a Surface Pro 4 for a college student. Included with the protection is a free battery replacement.

Nice item for my son. Faster than his kindle. Highly recommend

I’ve had this on my washer and every time I called them they had someone here fast and I live in the country always friendly and help every time

My Kindle beat me down the stairs...needles to say, screen had a bad crack...took back from whence it came and got a new one...recommend warranty to everyone...worth the price.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.

I always get protection plans for anything i buy from Best Buy. I love that you can use the protection plan with out them giving you any excuses.