Customer Ratings & Reviews

The battery on my tablet was running out very fast. The geek squad member was happy to help me out and replace my old table with a new one.

I’m confident that if something goes wrong, it will be quickly handled. I can take my item right to the store and get a new one. I love that!

ALWAYS buy the replacement plan... always, things happen out of your control.

Cracked the screen they got it fixed within a week, no issues!

First off the agents are very nice, knowledgeable and helpful. They are quick about filing claim for me. I got my device back look brand new.

Never used it, but I'm sure it's a good deal. Would recommend getting it.

I love that if ANYTHING goes wrong or breaks, it's covered. I can take my purchase in to the store and if it's an easy fix they fix it and if it's by suck an easy fix they replace it.

If is taking forever to get bac km a tablet that I turned in weeks ago. I'm fairly certain they need to just give me a new one. Not sure what's taking so long. Oh, and they were very rude about the appointment times they do now. They schedule blocks of time which are 20 minutes long. I assumed that was my window to come and drop it off. No, they want you to come at te beginning of that time frame. I was a little late and live over 30 minutes away. When I arrived, the kid told me I had to reschedule. He was literally standing there doing nothing. Very annoying and rude. I would still recommend getting a warranty, though. Best Buy typically has a great policy.

the agents replaced the screen on my tablet. they also notified me of every step they took to be able to replace the screen.

I typically purchase Geek Squad warranties on my BestBuy purchases, because it has been my experience to be a relatively hassle free way to make sure my electronics are going to last.

It was totally worth getting. Any problem you may have the Geek squad is there to fix it no matter what.

We always make the investment in protection for our new products. It is smart for everyone to do so and we highly recommend Best Buy's protection plans for their ease of use.

3-Year Accidental Geek Squad Protection 3-Year Accidental Geek Squad Protection

Excellent product since the problems of electronic products are solved efficiently.

Love this. I forgot I had purchased this and lucky I came across it. Still had broken tablet and got all my money back on gift card.

Geek squad protection plans always bring me comfort and gives me peace of mind that if something happens I’m still good!

You will need protection on any device or item that can break. I've used Geek Squad for years and had one issue that was quickly resolved.

i always get this because it is always worth it through best in my experience . i do not want to be without it these days.

I cracked my screen, and I sent it out via geek squad since I had the protection plan. A few weeks later they were able to replace my tablet

Geek squad nice to have when unexpected happens to the most important things we have