Customer Ratings & Reviews

i feel better having this. I have always found the Geek squad to most helpful.

I always get the protection for any product I buy from best buy worth getting you never know what might happen to your device.

Geek squad always comes in clutch when i need something done

I never had to use it for a replacement but it is very good to have to protect your products just in case. This is s no brainer

It is an excellent service, the people that work there are very nice and help me quickly to resolve the problem.

We always purchase protection even though you never want to have to use it. Unfortunately we have needed the warranty in the past for a number of products and Best Buy has been easy to work with in getting issues resolved. Nice to have if/when something happens. Piece of mind.

Fortunately I have not had to use the Geek Squad service as yet since I only recently purchased my Galaxy tablet and the 2 year service plan. Therefore, I cannot comment on the quality of the service related to this purchase However, based on past experiences with purchases at Best Buy, I have been satisfied with Geek Squad services.

Purchased on a tablet for my son. The screen on the tablet broke when he simple tossed the tablet (while in a protective case) onto a soft couch. Geek squad replaced the tablet no questions asked! Love this service.

Geek Squad are so professional and to be so young and to have that respect. Thanks to all Geek Squad, who dont look at you like you stupid, They understand we dont have the knowledge they have

I am sooo glad I purchased the warranty because I needed to return my kids tablets and the process was literally seamless. I told them the issues, they looked up my warranty and swapped my tablet for a new one that instant and I was on my way back home. The whole process took maybe 10 min max

I've had Geek Squad since my first computer and if there's Abby issues, they're there to help.

Awesome it just needs to have more protection if the kids throws it drops it and all

It's met all of my family and friends needs. Good product

Always top quality support for all electronics purchased, if needed.

You need this! with every purchase. I recommend you add this every single time you purchase something. Adding the Geek Squad protection gives you excellent customer service and expands the manufacturer's protection.

I always buy the protection plan on high end items. The geek squad is very helpful and assists me with problems I have during set up and learning how to operate my tablet or other electronics, They are very patient.

Having geek squad protection sure came in handy when the granddaughters ipad quit working all of a sudden. They sent out a new one even before we had sent back the old one. Thanks, she needed it for school.

This is definitely worth the money, if you are buying for someone under 18. Probably worth it anyway.

I havent had to use Geek Squad yet for my tablet but in the past when Ive used Geen Squad they have always been super helpful.

Even though we paid for the warranty and never had to use it, it was great to have.