Customer Ratings & Reviews

Def recommend for items that you expect to daily use for the duration of the service. My experience has been quite good with Geek Squad, maybe because I somewhat speak their language a bit.

Knowing that Geek Squad is available whenever I need them is a great idea. So far, I have no problems with any of my electronics I have purchased through Best Buy. If I do, then I will contact Geek Squad.

The agent was wonderful about adding this to my purchase such a great ideal

If I have had a problem with my Surface Pro, the Geek Squad has resolved it and teaches me on how to properly use my Survace Pro to my advantage!

I love the fact that I can go to any Best Buy & get store credit to replace the item right there. I don't have to mail it in & wait for repairs or try to find some non-existant service center.

Amazing service and the best customer service loved

Very knowledgeable of all the products and what I need and if anyt hallens its covered

I purchased this 2-Year Accidental Geek Squad Protection for a device that I purchased for my son. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

The geek squad protection plan was great for my laptop. I got a free laptop when the computer started to malfunction before the year warranty was up. The geek squad team was also very helpful and were very kind to me when I brought them my laptop!

Fortunately the tablet i bought this for is still working fine and my kids havent broken it but its nice to have the extra peace of mind just in case something happens and the extra warranty is needed.

I had another table with protection on it and the usb charging port burned out and geek squad took care of it.. no Hassel at all that's why i always use BestBuy protection they are the best at what they do.

Always great service with the squad! Very grateful for the service.

I purchased this for protection. Now I hope you never have to use it.

This tablet is good for the price i got it for the kids and it works as expected

I like knowing that if anything happens they try to fox it and if they cannot I get store credit for the full value. You do not have to take a refurbished older model, you can choose to upgrade if something does go wrong.

I always recommend my friends and family to geeksquad protection plans because they really care about you and they will always help you with any problem only if you are covered...so you better pay for it

The agent did a wonderful job he listened to everything I had to say and informed me that is going to be a week or so

BUY THIS FOR ANYTHING! I get Geek Squad protection for any electronic I purchase at Best Buy. Never had a problem working with them and repairs are always well done. ITS WORTH THE MONEY!

Geek Squad has been very professional on all the installments and deliveries they have done for us. Helpful answering questions and need to know information. They have been thoughtful and considerate.

I have not had to use this for the device I purchased it on yet but have used Geek Squad in the past. They are awesome - super smart and always very friendly. They are really patient with all of my questions and help me through every step of the problem solving process.