Customer Ratings & Reviews

battery expanded from heat, & my tablet died. best buy refunded the price of a new one (which i bought). i recommended geek squad protection to others b/c it's worth it!

I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

My daughter loves it! Very easy to use and charge!

I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.

Must needed add on to any Best Buy purchased item. Insurance always seems to come in to play at some point. Majority of the times the accidents aren’t planned. So do yourself a favor!

I got this for my daughter's tablet. I'll let geek squad deal with a broken tablet.

First for the $15 it cost me for accidental droppage it was definitely worth the extra money even though the tablet was only worth $50 the $15 came in handy really quick and there was no issues when needing to cash in on it

Glad bestbuy offers this! I would always get protection on my electronics Incase it breaks or something, and they will help you out!

with cost of repair almost same as replacement and repairability score of 1 out of 10 makes this coverage worth the money. for all insurance product/program, think of it as fire extinguisher. you have it in case u have fire.

When I bought this warranty for my granddaughters tablet it came in in when the tablet all of sudden stopped working brought it back to Best Buy and the tablet was replaced at no charge

I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

This computer is amazing. It has performed wonderfully.

I finally broke down and bouggt an extra warranty bc I got tired of the kids breaking their electronic devices.Of course I haven't needed to use it yet but I have collected on other ones.well worth the piece of mind

Never had to use it but got it just incase my elderly father dropped it.

I have had great experience with all my protection plans purchased at Best Buy. The geek squad listens and does everything possible to fix problems. I never go without.

Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

GREAT CUSTOMER SERVICE. VERY HELPFUL AND EASY WHEN NEEDED ITEMS TO BE REPLACED UNDER WARRANTY

I am a student so I don't have time to risk anything happening with my computer. I had a crack in my screen in a 2 yr old Surface Pro 3 took it in and got a brand new one all because I had the Geek Squad Protect & Support, LOVE IT!!!!

Best Buy is my go to store for all my electronics and appliances!!!!