Customer Ratings & Reviews
- Model:
- 9201R
- SKU:
- 6366930
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 10" Wireless Subwoofer's excellent sound quality, ease of use, and strong bass response as significant advantages. Many appreciate its straightforward setup and wireless convenience, finding it easy to integrate into their existing Roku audio systems. While some wish for more power, the overall positive feedback highlights its value for the price. The subwoofer's size is a point of varied opinions, with some finding it larger than expected.
This summary was generated by AI based on customer reviews.
Weak Subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helps but doesn’t deliver much punch… doesn’t seem like 250 watts as advertised.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good sound but didn’t last long
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great until it started rattling a few months after I purchased it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Ryan, we're always here to help! Have you had a chance to reach out to our customer support team? Visit us online at https://support.roku.com/contactus. Select the option that reads, "Questions about returning my Roku device or managing my order" so that we can see if your device is eligible for a replacement.
If you'd like to learn more about warranty returns and replacements, please visit our helpful FAQ here: https://support.roku.com/article/208757058.
Roku Customer Advocate
Boring.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't control the level of bass. Have the volume on 25 to get decent bass(with a mild rumble) on any audio setting. Now I have to have a screaming sound bar to get decent bass. Being returned.
No, I would not recommend this to a friendBeware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with my TCL series 6 TV last week as suggested by the Best buy while checking out. Box states that it pairs with other Roku products including TV. After setting up TV, i opened the box, pluged it in and begun the pairing process. Come to find out in the 2nd step of the onscreen setup, you have to have a sound bar or other speakers for this to work. Total waste of time and because of this BB suggestion and the poor start guide instructions i had to teturn it and now they get to lose money on it selling as sn open box. Maybe it should only be sold with other speakers to avoid this issue
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Joes, thanks for taking a moment to share your feedback with us.
The Wireless Subwoofer is designed to be an expansion of the audio Roku ecosystem. For this reason, it requires either a Roku Streambar, Roku Streambar Pro, Roku Smart Soundbar, or Roku TV with Roku Wireless Speakers.
With that said, we appreciate your feedback and will be sure to pass your experience along to the product team to see what other initiatives can be taken to ensure that the compatibility requirements are discernable.
Thanks again and Happy Streaming!
Roku Customer Advocate
never got to fried it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.mandatory needs the roku bar speaker so not cool
No, I would not recommend this to a friendProduct is incompatible with Roku TV & sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this product! After installation of the subwoofer, it caused problems with my TV, sound bar and remote control that didn’t exist before. The quality of the sound is now poor and there seems to be no way to fix it. The sound speed increases rapidly at the start of a program or video; the remote control doesn't function the way it did before; and the whole sound quality has degraded. The sound is muffled but improves after the first minute into every program, but until then you must adjust the volume for better word recognition.
No, I would not recommend this to a friendWon't Pair with 55" Roku
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to increase sound quality of the TV and Sound Bar. It will not pair, I thought the first one I bought must have been defective. But this one does the same thing. I think this must have something to do with the TV being a 4 series 55S425 and there isn't help to get any answers. No customer service
No, I would not recommend this to a friendUseless Subwoofer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer vibrates during setup but has never vibrated after that. At this point, it is pretty useless.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Panda, thanks for your feedback but we'd like to learn more. Have you had a chance to contact our customer support team? Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Connection sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer drops connection with soundbar pro constantly in and out
No, I would not recommend this to a friend"No Bass...You cannot hear it!"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money! This subwoofer is not worth it, It doesn't have enough bass!
No, I would not recommend this to a friendOverwhelms the rest of the system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look farther than this system. Very disappointed. Retuned.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Blown Away!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After ditching my satellite provider, I had to replace my old home theater system that not compatible with my new streaming devices. After reading mostly positve reviews, there were a few reviews that spooked me. Well, I can easily say, I was floored by the sound booming from this subwoofer. The whole family and I watched one the latest blockbuster action movies in our family room, and the entire room was shaking during most of the scenes. I also purchased the ROKU sound bar as well, and I don't know if there is a better value out there for the money. It was very easy to set up, and I would highly recommend this for anyone looking for quality home theater system!!!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Big Bass.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Roku Streambar and standalone speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
AMAZING!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT BASS AND EASY TO USE. LOVE THE SIZE AND BUILT TOUGH! THE BEST
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Beats for days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and hits hard. Definitely recommend to anyone that likes good sound
I would recommend this to a friend Easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to setup and came very well packed (even double boxed!) I had to hunt around a bit in the Hitachi Roku TV software to add a speaker, but once I did it configured within minutes. Even performed an automatic firmware update! I can say that this little guy adds a bit more bass to my existing Roku powered speakers, but not really what I expected from a sub - especially in comparison with another 10" stand alone sub. There are no adjustments in either gain/volume/frequency anywhere.
I would recommend this to a friend- Pros mentioned:Sound quality
Incredible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm an audiophile and this subwoofer is amazing quality for its price. I was surprisingly impressed! I would recommend this to anyone looking for a movie theater experience at home!
I would recommend this to a friend - Pros mentioned:Sound quality
Roku sub woofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding as long as you have a roku sound bar..will not work on a roku smart tv unless you have the bar..
I would recommend this to a friend - Pros mentioned:Bass
Great addition to streambar pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very tight bass and powerful enough to excite. Love it
I would recommend this to a friend Just No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get this system because I love Roku. The sound bar and speakers were very nice. This subwoofer is beyond unacceptable. I had to pick in up and put it to my ear to see if it was even functioning. Save yourself the return hassle and skip it.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi ChristineD, this is certainly not the experience we would hope for you to have and we want to help! When it comes to speakers and subwoofers, proper placement is key.
We might suggest putting your subwoofer in front of the room, to the right or left of the TV as this typically provides the best blending with the higher frequencies generated by your other Roku audio device(s). However, as you are a bass-lover, try placing your subwoofer in a corner or closer to a wall. This typically produces louder bass!
A quick tip, each user can fine-tune their listening experience—try navigating to "sound modes" and try selecting "Bass boost" to enhance the deep bass sound you're looking for. We hope this helps! -Roku Customer Advocate