Customer Ratings & Reviews
- Model:
- BDVN5200W
- SKU:
- 5464013
to a friend
Customers are saying
Customers are positive about the sound quality, ease of use, and bass of the 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System, with many praising its impressive audio capabilities and straightforward setup. However, customers are negative about the system's wireless capabilities, citing issues with connectivity and range. Some users also reported problems with the Blu-ray player's performance and the overall volume level. A few concerns were also raised regarding the system's design and software.
This summary was generated by AI based on customer reviews.
Good system, but doesn't last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent 2 months last year back and forth with warranty repairs because I had no sound at all - ended up with a complete new unit replacement. Now I have no picture from my HDMI Inputs and it's past warranty. This is $500 I could have better spent elsewhere.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Thruhiker, It's sad to hear that the unit doesn't go well. We value your feedback and this will be forwarded to the proper department for the betterment of our products. -Jerome
Doesn't do what its suppose to do!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought this item twice and I will be returning this item twice!! It claims to be 4K but its not! The player will NOT read a 4K movie and will not pick up the 4K channels for DirecTV either. The system tells me that my TV is not a 4K tv. I WILL BE LOOKING FOR SOMETHING ELSE!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, We regret to hear that this unit failed to meet your expectations. This unit is capable of outputting 4k content from an HD signal when it is connected to a 4k-compatible equipment. «Jerome
DO NOT BUY!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this system for about a year and from the first month it did like our old Samsung. At first it would only cut sound out every so often but now ANYTIME we change the channel or fast forward through DVR we loose sound. Biggest pile of junk ever. Nice ornament though
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyQ,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Don't bother...waste of money and time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible unit. Menu system is garbage, confusing and VERY SLOW. Hulu hangs all the time. DVD player will just stop and power off during a movie. Just garbage. Doesn't even deserve to be on clearance.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there! we are sorry for any inconvenience this may have caused you. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. You can refer to this link to isolate the issue with the unit: https://us.en.kb.sony.com/app/answers/detail/a_id/75509 and https://us.en.kb.sony.com/app/answers/detail/a_id/42709. -Erin
Terrible System!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 1 yr with no issues. Now working very slow freezes up and has to be unplugged and reset, it just died.
No, I would not recommend this to a friend