Customer Ratings & Reviews

This deal sounds good initially. However, best buy has reduced their number of install locations so i had to make an appt for a location an hour away to get install as early as two weeks away. I made the drive and after waiting for an hour nearby was told that they didnt know how to install this in my car. I was asked to make another appt with another best buy (apparently better techs) which wouldnt happen for another month. They also dont permit customers to call in advance to verify that they can install. Bad experience overall. The products may have been good but i didnt get the chance to verify due to extremely poor service and techs who didnt know how to do the work.

Winter is a good worker he did clean work and a good and saw good attitude as well

They did a great job in a short time. Although they chipped aome paint on my car.

Amp didn’t shut off and drained my battery. They are supposed to fix it.

Brand new vehicle was damaged during installation. Vehicle will no longer start. Vehicle has been at the dealership for 2 weeks and still hasn't been able to be fixed. I went to best buy thinking that they were experienced texhnicians and that my vehicle would be safe in there hands. I couldn't have been more mistaken. Now i am making payments on a vehicle i can't use and my family is down to one vehicle until this issue can finally be figured out. This is my first new vehicle and now it won't even work.

Tech made a lot of mistakes and took 2 days to complete work

My installation was excellent,but I got all kinds of miss directions from different employees. My initial contact told me the price for installation and it turned out to be another price when I returned. I payed the difference and had the work done and returned to get a different price. Gets a little taxing after a few trips. I’ve been a long time costumer and running the risk of loosing me. If you tell me one thing and I agree the deal is final. If you uninstall a system stands to reason it’s going back in something.

He did a ok job it wasnt professional but it wasn't the worst

I had my amp installed two months ago and immediately noticed a piece of trim missing around the door sill. The installer said they would replace it, just give him some time to get it shipped to him. I've spoken to the assistant manager several times and she has been less than helpful so far. 2 months later and still no trim. I am just requesting a refund on the service and i'll replace the trim myself.

Job was done after two appointments and much talking to the manager.

Second amp install here, power and signal wires routed on same side of car, most likely due to VW firewall access. Fused end of cable not secured to battery box just, lying there next to the battery. Looks amateurish. System works fine though. That average person might not notice. I did.

Best buy couldnt order correct parts and was not very helpful

It makes my neck hair stand on end maybe too excited

Best buy can't quite get it right. system shorts out

Great product. Will continue to have stuff installed from them. Problem fixed for free.

Have high pitch noise when accelerating. No +&rca

Hasn't let me down yet.Great price.Still works after maxing it out

Needs more power. Put this in my van. But it still needs more power

Disappointed. Went through the whole process of scheduling appointment, going to Best Buy for my installation just to be told 30 minutes later by technician that they did not have equipment sophisticated enough to find out where to drill for an amp install on my 2013 Jeep Patriot

Took about 2 and half hours but was efficient and cleanly done.