Customer Ratings & Reviews

The sound quality was not good and sounded worse than before

They installed my amp wrong which ended up blowing my alternator and they hooked up my preamp wrong.

I can't say it any different. Geek squad is garbage

Best Buy cancelled my appointment and getting a refund was an absolute hassle worse customer service ever

Installer rushed work and left wires loose. Bestbuy wouldn't correct I had to pay someone to fix bestbuys work

And the install people are rarely working so the appointment dates are booked for weeks.

They used electrical tape instead of butt connectors. Really unhappy with it

System over all didn't work due to cords wouldn't stay connected.

This store has ny computer going crazy in My bmw 750li

Great technician did the install, Neat work install perfect, hope they save box and material for the KICKER HS10, I want to save it, be back on 11/21/25 12:00 for another install hope O can pick it up.

These guys killed it. I brought in a powered subwoofer purchased from Amazon. They installed it, discovered it was a faulty speaker. Then they recommended a replacement, installed it, and were very honest and upfront though the whole process. Very quick, easy, and professional. Will be coming back in the future

The tech did a great job at answering all my questions. He also heard me when I made certain requests and made suggestions that were great. Overall, a great experience.

We are so happy with the purchase of our new amp. Also, the installation was a success. It was professionally done under the seat with all wires hidden. It is out of sight and sounds amazing!

Installed the subs qucikly and they work great! The employee was also very nice

Did a great job!! Really impressed with the outcome

Everything was mounted perfect and correctly installed.

Good all around Service....went to get 12s and amp hooked up ..didnt take 2 long .maybe 3 hr at most so have some1 droo you off ...

They installed front door component speakers, both back deck 6x9's a;; hooked up to an amp. Told me everything they were going to do to my car and you cant even tell my car has a system in it. Great job and i will probably be going back to get my subs installed. Could do all this myself but i would rather just have them do it professionally and be happy with my life-time installation guarantee Great service, friendly and i have zero complaints.

Ran the wires and installed my subs and amp perfectly and quickly!

I had a good experience with Gavin installing my equipment for me in my car at the Orange California location. Gavin is meticulous he takes his time and he does an outstanding job. Everything was clean and he went the extra miles to make everything look like it was stock. I would definitely go back and have Gavin do installations for me. He installed component speakers in the front doors, 2 ways in the rear doors, and an amp and a powered subwoofer in the trunk. Thanks Gavin!!! My stereo sounds awesome!!!