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Customer reviews

Rating 4.6 out of 5 stars with 2339 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,339 reviews
  • Rated 1 out of 5 stars

    Geekdup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say it any different. Geek squad is garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt actually do anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And the install people are rarely working so the appointment dates are booked for weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kids play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They used electrical tape instead of butt connectors. Really unhappy with it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New system for car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System over all didn't work due to cords wouldn't stay connected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This store has ny computer going crazy in My bmw 750li

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek squad installed my amp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with the purchase of our new amp. Also, the installation was a success. It was professionally done under the seat with all wires hidden. It is out of sight and sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great job and in a timely manner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed front door component speakers, both back deck 6x9's a;; hooked up to an amp. Told me everything they were going to do to my car and you cant even tell my car has a system in it. Great job and i will probably be going back to get my subs installed. Could do all this myself but i would rather just have them do it professionally and be happy with my life-time installation guarantee Great service, friendly and i have zero complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a longer cord here, the one i brought was to short so tech guys had their longer cords in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation HS10 KICKER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician did the install, Neat work install perfect, hope they save box and material for the KICKER HS10, I want to save it, be back on 11/21/25 12:00 for another install hope O can pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people, explained and did a great job of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taylor and Brett in Hagerstown

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys killed it. I brought in a powered subwoofer purchased from Amazon. They installed it, discovered it was a faulty speaker. Then they recommended a replacement, installed it, and were very honest and upfront though the whole process. Very quick, easy, and professional. Will be coming back in the future

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 3 out of 5 stars

    Missed some minor details

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the store in Altamonte Springs to have my amp & two subs installed. Once finished, the install crew called me over to listen to the speakers, and they didn't sound right. He told me it was because I needed to close the holes in the back of my boxes, so I bought pieces to cover the holes, yet they still didn't sound great. They're advice to me was to get ported boxes. Later that week, I was un-hooking the speakers from my amp to replace the boxes, and I noticed that the positive & negative leads were hooked to the wrong terminals! So I went ahead and hooked them up correctly, and it sounded amazing! All-in-all, the amp was hooked up correctly, but I think they got tired / lazy by the time they hooked the speakers up. Just wish I checked it out before I bought new boxes and pieces from Best Buy to close the holes in my original boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, and would highly recommend as usual!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Make sure you check install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great but only worked for 20 mins after install called and went back next day was told speaker was bad but was brand new. Found that the tech had line output converter wired wrong told him and he didn’t say anything and hurried up and changed it to how it was supposed to be and said come back if I get new speaker. Did nothing for the inconvenience. Wires were just balled up and pushed in the corner not hid nor out of the way

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted this in my vehicle and it works excellent, great bass sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job at answering all my questions. He also heard me when I made certain requests and made suggestions that were great. Overall, a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Geek Squad (Tom) installed by subwoofer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom installed my subwoofer and did such an wonderful job! Really cared about making sure I knew what everything was for and gave me updates on the whole process while waiting. He’s absolutely fantastic, be sure to ask for him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baller sub install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the subs qucikly and they work great! The employee was also very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installation n professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around Service....went to get 12s and amp hooked up ..didnt take 2 long .maybe 3 hr at most so have some1 droo you off ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job!! Really impressed with the outcome

    I would recommend this to a friend