Customer Ratings & Reviews

Went to the store in Altamonte Springs to have my amp & two subs installed. Once finished, the install crew called me over to listen to the speakers, and they didn't sound right. He told me it was because I needed to close the holes in the back of my boxes, so I bought pieces to cover the holes, yet they still didn't sound great. They're advice to me was to get ported boxes. Later that week, I was un-hooking the speakers from my amp to replace the boxes, and I noticed that the positive & negative leads were hooked to the wrong terminals! So I went ahead and hooked them up correctly, and it sounded amazing! All-in-all, the amp was hooked up correctly, but I think they got tired / lazy by the time they hooked the speakers up. Just wish I checked it out before I bought new boxes and pieces from Best Buy to close the holes in my original boxes.

Today installed Speakers, Subwoofer and Mono Amplifier at Best buy in Chesterfield, MO. Brogan Sherman who did my install was friendly, very knowledge, and had done excellent job in installing the Mono Amplifier, Would highly recommended Brogan Sherman for car audio install. if you live in and around Chesterfield.

Tom installed my subwoofer and did such an wonderful job! Really cared about making sure I knew what everything was for and gave me updates on the whole process while waiting. He’s absolutely fantastic, be sure to ask for him!

I went to Best Buy today to have the technician look at my car stereo system. I had called earlier and described the problem for him and he simply told me to bring it in with my original sales receipt. Alex was his name, and he was very knowledgeable about my situation. He fixed the problem in a timely manor and even offered other suggestions for my stereo set up. I would recommend him to anyone.

Overall best install and professionalism I’ve ever had really great service and knowledge about what they were doing thank you so very much

If you buy any audio components from Best buy it might be worth the time and extra money to have it done right. The techs are friendly and very helpful. We ran into a slight problem installing my alarm system but Brook managed to get it done and didn't charge me any extra. great job in a timely manner.

The job was well done but the installer cut a pretty noticeable hole in the carpet of my 2006 Mercedes c280! He said he needed to run a wire from the cigarette lighter. I was not trilled about having a hole in the carpet. At least he could have stitched it back up to say the least. If you need to cut up someones carpet you should at least call the owner and let them know before hand. I now have a ugly cut on my carpet. Also he did not vacuum the carpet when done and also some of the door slats were not snapped all the way down. I had to take the car to the dealer to get the lock knob fixed after the door started acting funny after he opened the door pannel. The installed, Larry, knows his stuff but he should take proper care of people's car. They seemed pretty busy on Saturday so maybe that was why he rushed. Either way i expected a better service from Best Buy

This sub sounds really nice. If you're looking for more of an audiophile system where the bass sounds tight, accurate, and will also thump, this is a good choice.

It works that's all I can ask for I need to get a different stereo to give it more umf but it works

Great quality and great price. Installation was fast.

the costumer service was horrible at the best-buy in Temecula. i installed an amp and a subwoofer at the best buy but they forgot to install the bass booster which also comes with the amp so i went ahead to best buy in Temecula,CA and explained the situation. the guy who i talked to had a horrible attitude, at one moment he even tried to fight me when i was just tryna explain to him what had happened. his exact quotes were,"what u got beef with me? " but at the end he ended up installing the bass-booster for me which they had forgot to install for me the first time...after the install i checked to see if he had installed it properly and come to find out he did a bad job on my panels where the wire goes and the back seat was all loose. when i complained to the manager Ortiz (his name) he couldn't do any thing for me and told m to come back after 4 days. at that point i couldn't do anything so i agreed but as i was leaving both Ortiz and the guy who installed it where laughing and talking trash...

Agents installed my speaker amp. Very professional! Sounds awesome!!

What a commendable employee. He went out of his way to help with the installation of my jeep. jeeps can be tricky and need fine tuning to get that sound just right. Great job Jason. Thx

Tyler at Best Buy in Wheeling, WV did a fantastic job on my install. Very clean, professional install, and it sounds amazing. I will recommend to everyone!

They installer was very polite and did an amazing job installing our stereo system.

The agent installed my amp and speaker box with professionalism.

The guys at Best buy in Greece NY are great. Extremely nice and took time to try to answer my questions. Unfortunately I think they are lacking knowledge. The guys seemed to know their stuff with older vehicles and subwoofer and amplifier installation. The reason I know this is because I do as well. When it comes to the newer stuff these guys were completely stumped. I was getting high frequency coming through my subwoofers and they could not figure out why. I brought my car to them twice for them to try to figure it out and eventually they just said they've done all they can do. I had chips on my bumper where they removed and reinstalled my subwoofer box as well as black marks on the ceiling of the interior of my car. Once again they were really nice guys but they are definitely amateurs. Do yourself a favor and take your car to an actual car audio shop.

I had my amp installed at Best Buy the installer did a great job hiding all the wires.

Painless clean install. The wires were hidden perfectly. Bass hit hard for a 400W kicker system. Will be returning for more

After purchasing a $1000.00 Kenwood Radio w/ 7 inch display, (at Best Buy in Desin, Fl.) I had them install it so I could listen to it on the way home. After about a week and a half, the radio wouldn't come on. I took it back to have the technition look at it, and after a few minutes he called and said it was ready to go. After backing out of the garage I turned my Air Conditioning on, only to find out it no longer worked. I ask the tech if he would look at it for me, and told him it worked when I came in. He said,"It looks like the wires are burnt, and I didn't touch the AC." The AC control panel is located directly below the radio. The next day I took it to the dealership, and was told the AC Control Panel was bad. It ended up cost $250.00 to replace. So, after it was all said and done, between the cost of installation and a new AC control panel, was $360.00. So, I recommend getting it install somewhere else.