Customer Ratings & Reviews

The service was great man really helpful an fast highly recommend my tech was awsome

From start to finish the car audio installers kept me informed on what they were doing and what to expect. I had them install an amp for my existing subwoofers and connect it in my trunk. They did a great job. I also wanted them to install a new deck but there are no install accessories for my 2020 Kia Soul available....yet. I will check back in a few months. Thanks guys at Best Buy Gilbert (AZ)!

The guys at the Best Buy in Snellville GA on Hwy 124 did a great job keeping the install clean & very discreet, they also did a great job tuning the Amp to my system. I couldn't have done better myself and the young man who did the work took extra time to go over the settings & show me exactly how he did everything. I couldn't ask for more. Great work & great customer service!!!

The installer did a great job and was very careful of the interior of the car as to not mess anything up. Looks Great

Alfredo gave me GREAT customer service when helping me pick out what I needed for my daughters car stereo system she was getting for Christmas. He also did the installation in a very timely manner. We are so pleased with him in every aspect. Best Buy needs to make sure he’s around for a VERY LONG TIME, great for business when you have an employee that takes pride in his work.

Had my system installed at best buy, by being a total tech member the installed my sub and amp at no cost. Kaleb has be my installer for several systems, professional installation and will walk you through on what ever he installs, best buy in Arlington

Best Buy's Geek Squad did a fantastic job installing a Kicker - Hideaway 8" Subwoofer in my Toyota 4Runner. The installation took a few hours, but the quality of the install was well worth the wait. They installed the subwoofer in the corner of my cargo area and did a great job concealing all of the wires. I have been using my Kicker - Hideaway 8" Subwoofer for almost a month now and have had no issues so far. Bottom line: I am very happy with the install.

Install was quick and easy. The system soynded great

They installed my subwoofer properly. Too bad initially i got my speakers installed at geek squad los feliz. They did not installed it properly i have to go back multiple times. Then they broke my stock speakers damaged my new hideaway subwoofer did not covered wiring going to my car fire wall. Absolute a messed. I highly recommend to come at geek squad bubank than los feliz..

Phenomenal Service! I really cannot figure out how Best Buy makes any money from their Total Tech Membership because I personally have saved over $1000 in-home and auto installs alone. Geek Squad Auto Tech (Russ) at the Hoover, AL store is extremely knowledgeable about the products and installs. He did a very clean install. Would highly recommend!

Had a GREAT experience with Best Buy's installation in Waco. Carlos did a fantastic job installing my son's radio. Moreover, I went back and had him install a sub as well. I purchased a 4 amp wire kit that was almost a hundred dollars only to find out that it was overkill. Carlos substituted an eight amp wire and saved me $70 back to my account. Now that's what I call being honest as well as Skillful. I trust this team in Waco!!!!!!!!!

I drove to the beat buy store in Evansville Indiana to have my amplifier in my truck installed since they ran my 4 channel and the guys did great work I went back to have them install my bass amp and couldn't be happier with the quality of service I received again and the overall feeling that I was a valued customer so I would definitely recommend them to anyone needing car audio service.

I had a great experience with my install everything g looked so neat and you would have never even of known it was aftermarket would and will recommend and or get the service again

Installation was smooth and I'm happy I did it because the stock sound wasn't cutting it for me

The young man came up with a very genius way to install my amp in my trunk. I have never seen it done like that. I appreciate and applaud his ingenuity and hard work.

My Installer placed my two new amps under the front drivers seat. There was room and the wiring look clean. However that area is shared by some of my Jeeps accessories. The Installer just set all of these electronics on top of each other. I would have expected a more solid mounting. So far I have no issues but only time will tell. I do trust Best Buy will support my install but I think this could have been done much better.

I had taken a new subwoofer to be installed not sure what the price or the quality of the outcome would be. I’m happily to say my new subwoofer works excellent with my stereo and the sound quality is phenomenal, all for a very great price ! Thanks again Mark for your professional skills and thoughtful tips for getting the best sound!

Great customer, explained everything and answered every one of my questions.

If I could give them a 0 star I would i went and purchased the speakers for my truck four of them and I paid for the installation mind you I had to pay installation for each sets of speakers but ok then I told them I wanted to get my amp and subs connector so I bought the amp wiring kit plus installation so when it came down to my appointment I dropped off my truck 7 hours later they call me saying my truck was done so by the time I get there the installation place was closed so I had to find someone to get my truck out so I’m going over everything and I see that the guy didn’t install my wiring kit so I asked one of the guys that was there and he told me that he can refund me my money cause he didn’t think the way I wanted it to be was going to work when he told me when I purchased everything that what I wanted was not a problem so I told him no I payed for the installation and I wanted what I payed for so I had to make another appointment to get my truck in to get it put in and the dude had an attitude about it so when I dropped it off a week later he tells me that he wasn’t going to give me warranty on that part so if you’re thinking about getting your subs or any kind of work done by Best Buy I recommend you go somewhere else

Excellent service as usual on the installation. Tech went through and fully explained everything.