Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,336 reviews
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with auto tech Billy was excellent. He was knowledgeable and patient and did rest until I was satisfied. He was able to gat what was in my head in my car system. I had no prior knowledge of equipment so it was challenging for me to put in words what I wanted. Through a series of sounds and gestures he was able to give me exactly what I wanted. Worthy of recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini subwoofer and installation team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was awesome. Sam did a really great job!! He was very polite and knowledgeable of what he does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my subwoofer and amplifier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with my install everything g looked so neat and you would have never even of known it was aftermarket would and will recommend and or get the service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed an amplifier and subwoofer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my amplifier underneath my driver seat so it’s out of sight and convenient to access, put the subwoofer in the trunk, it didn’t seem like it was particularly tuned in from the amp, but I didn’t mind too much because I intended to go in after them and tune it to my liking anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMP and 2 12" Subs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first one of my functions in car stopped working, went back, they did a 15 min fix, and everything was all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small 2 channel factory radio boost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smallest of the AudioControl amps. I have seen Audio in car and more recently in a home stereo set up. They are the best quality. They are more expensive than other comparable 2 channel amps this size. They are high quality though and you can’t go wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Under promised, over delivered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly, courteous and knowledgeable. The install looked very clean and professional. Surprisingly it was completed quite promptly and well within the time frame provided. Everything is working as expected and to my satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amp Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently installed my amp and wires. They did great installing it and setting it up. Also did great problem solving the issues from the line out converter. Wish they would have hid the wires a little better. Will have to unhook a few wires and run them around rear back seats to hid it better. Other than that everything as been working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man came up with a very genius way to install my amp in my trunk. I have never seen it done like that. I appreciate and applaud his ingenuity and hard work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use the geek squad install team. They are guaranteed to do a great job and are reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frown turned upside down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to COVID, scheduling was booked out. Unfortunately, the original installer forgot to ground the wires and I had to reschedule at another store. They worked to get me in and the second installer quickly found the issue and got everything work. I was disappointed about the original experience but was very happy with the follow up experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast once I dropped off my truck. They warranty their work so why not?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my subwoofers and amp very well. All the wiring is hidden and not noticeable or in the way. They placed the amp underneath the seat where it will be protected from any damage. The sound is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a kicker sub installed and they did a good job hooking it up, only took about 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail describes Car Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job and was very careful of the interior of the car as to not mess anything up. Looks Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Installer in Martinsburg, WV is great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to get the amp/subwoofer installed in Winchester, but installer was not comfortable doing the install on a new 2018 Nissan Rogue. He recommended having it done in Martinsburg, WV. I appreciate his honestly. The installer in Martinsburg, WV did an awesome job. Very professional looking. I am extremely happy with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whooaad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, crisp,loud and clear, professional installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect place

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and Definitely will continue to use their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epitome of customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my amp installed at my local Best Buy in upstate NY. The young man doing the set up was beyond professional! He did an amazing job! I think his name was Kevin , I hope he doesn’t quit ! They need to give him a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has installed five or six different sound systems in our cars. GS has performed service in a timely manner, with superior performance, very friendly, helpful, & dedicated to excellence in customer service. Part of sound system install for mustang base unit. Sub woofer, bass amp, and new speakers. Sounds awesome.

    I would recommend this to a friend