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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,336 reviews
  • Rated 5 out of 5 stars

    Great job installing some bump in the trunk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional audio technician did a great job installing and tuning the powered subwoofer in my 2016 VW Jetta. His estimated time needed to install the subwoofer was accurate and he explained the details of how to properly break it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dakota is an outstanding installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dakota was great. He made sure we were happy with our purchase/install and made sure that the system we were expecting was what we got. Very professional and personable. I will recommend Best Buy solely on our experience with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs Know Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as usual on the installation. Tech went through and fully explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and customer service really impressed didn’t sell stuff I didn’t need thanks for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member took a little longer than the estimated time, but it caused me minimal problems. Service and Geek squad member were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive to questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and with a car setting issue, the guys got us back in next day to review setting and explained what occured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent!! Got me in quick and finish the job quick. The install was perfect, the car was neat and clean when I picked it up. Robbie was great, he is very knowledgeable, professional and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my sub and amp installed at another BB, only the kid couldn't figure out why the fuse kept blowing. After 4 hours, I left. Wires hooked up, but nothing working. So I called these guys in Tampa. They fixed the issue, had to completely rewire but were done in less than 2 hours. Sounds great, friendly guys, clearly know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I mentioned previously Justin is fantastic, but there was another young man that worked on my truck as well and he took just as much care in doing the install that Justin did. There were zero issues with my amps and they even went through why they didn't hook a specific feature which after looking into it would have caused issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJ LastWeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car be knocking the block down. Thanks Bestbuy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed door speakers and sub and amp. They did a good job but didn’t leave any slack at all for the power cord to the box in the truck. So I can’t bring it forward at all. They also screwed the amp to the top of my sub box. Would have rather had it screwed to the back of the seat. Overall 4 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i remember correctly the installers name was Jay, he was very polite and courteous. He did a great job of installing my new speakers with amps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    CAR RADIO INSTALL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planned and everything worked great in the end!

    I would recommend this to a friend
  • Pros mentioned:
    Installation quality

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and service was excellent. I love it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed my equipment were absolutely amazing. They were kind and courtesy. Very happy with their knowledge and service. They took time to make sure i understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire was great everybody at Best buy is great it recommend everybody there you get the car done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have pride in your work and do it better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A better job could of been done, I had to figure the flaws system didn't sound right had to do research to fix the surge in the base, was charge extra for a positive wire that was to short

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer, explained everything and answered every one of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy for the win!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and easy. The system soynded great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car Audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy professional installation services are a must with any car audio purchase! My Best advice is to pair it with the Total Tech Membership! Definitely worth it!

    I would recommend this to a friend