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Customer reviews

Rating 4.6 out of 5 stars with 2336 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,336 reviews
  • Rated 5 out of 5 stars

    Audio service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great and very knowledgeable with product. Gave me a good since of what the product can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Reliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done in great timing and the installer was great at adjusting the level to where I wanted it and letting me check the system before leaving

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Car Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have always received installation service from Best Buy. We have both had installations on our cars with Audio and Tinting. Have loved the service every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with sub and amp install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sergio at El Centro BB has done a great job on this and other installs. Nobody else in the valley comes close to service here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was excellent! Would highly recommend service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seaton installed our entire sound system. Extremely knowledgeable, great communication and excellent installation work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my recent installation. Mario was very helpful. I will recommend BestBuy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t know how anybody else’s insulation went bu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get this installed multiple times and to no avail every time it was always an issue. I had my own amplifier and my own subwoofer, and I was told that Best Buy would not be able to install that because it would be a violation of their policy I went ahead and ordered a hideaway subwoofer for my truck, which was initially okayed by the company to install when I went to go install day of after two weeks from my first appointment that I had to wait two weeks for so at this point waited a month installer was not there available for me to install my subwoofer And had no other person able to install my subwoofer at the particular store I went ahead and made a third appointment to install two days before that installation date with no warning whatsoever Best Buy decreased my credit availability and canceled my third installation. I don’t know what the deal is with these guys, but I’ve had a terrible experience every time. I’ve tried to get any equipment from Best Buy installed , I never had any other experiences with them, but this was absolutely the worst drug from early November 20 24 into January 2025

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Guy who installed my son’s amplifier was wonderful.. very patient in explaining. Would use the Geek Squad again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Factory stereo upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy technician did and excellent job w my car stereo upgrade. This is the 4th one she has done. I will always recommend. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto techs are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my car audio amp working great, was able to provide them instructions on what I wanted and they followed to a T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMP INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RECEIVED EXCELLENT SEVICE.... MY WIRES WERE CONNECTED NEATLY AND HID OUT OF SIGHT.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi MarcD. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good job y’all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt good about the guys from beginning to end. Two months later, system is all good. Good job y’all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mono amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an exclamation off with the installation I am very satisfied however this survey you all need to change these reviews where you have to make comments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job as always from the technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians Installed my amp and did a very nice job, I am very pleased with the work they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a punch box installed and I purchased a kit converter and installation and the work done is excellent great job I will be back for more great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage has always been easy and simple to use.I’m reminded why spend the extra when things go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and beyond expectations for the installation of my stereo, amp and sub. Highly recommend them for installation of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff with great pricing. Very impressed with the job they did.

    I would recommend this to a friend