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Customer reviews

Rating 4.6 out of 5 stars with 2338 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,338 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to always stand behind there agreement to protect your stuff so well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees went above and beyond to make my installation perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amplifier install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation was fast and service was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the install and the overall audio increase, only wish I would have had install behind seat and not under

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my amp and also tuning it so it would sound the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and perfect installation. Wouldn't go anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of stereo equipment. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Tech did an amazing job with the entire install. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad for installation of this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TheGeek squad did what the geek squad does. Did a nice job as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced the factory bose amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the factory bose amp. Looks and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real deal holyfield

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great hook up, great job, absolutely fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a breeze with geek squad. Everything went well and my system sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio tech did a awesome job installing my amp and subs. Sounds great and looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my amp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and quick very professional definitely will be back

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service, terrible quality of wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 appointments to get my install done correctly. 1st one was canceled when i tried to drop my truck off because the installer was injured and had to reschedule. Would've been nice to know before i drove 2 vehicles there to drop my truck off. The second appointment the installer could not get my steering controls to work, did not remove any of the old wiring and actually left it hanging out in the open, did not fasten underhood wiring at all other than to the battery, did a terrible job of fastening all wires througout the entire install, did not move the amplifier like i told them was the main reason i needed a new amplifier install kit done; instead just screwed it to the floor which caused more problems, had me buy parts that i did not need and gave them back to me without packaging saying i could return them. Even after the third appointment my amplifier was still not moved and the wires pulled out of the amplifier before i even started my truck. I was never notified that my truck was done until i showed up 4 days later asking about it. the final day they spliced an extension to the main power wire for the amplifier because the one that came in the kit that i bought from you had been cut to fit where the amplifier was not supposed to be instead of replacing with a new power wire. Everything about this purchase was a terrible experience. Nobody inside best buy could tell me when or how to drop off my truck to the automotive installers. There needs to be better communication between all best buy employees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazing seevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy tech did an amazing job ensuring my vehicle installation was clean and done right!! Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Eli always makes sure you're set. I can always trust his work. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Alpine car stereo system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff and Derick were great with very professional advice and great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation at Best Buy Hulen is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam the installation person at Best Buy in Southwest Fort Worth is absolutely the best

    I would recommend this to a friend