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Customer reviews

Rating 4.6 out of 5 stars with 2339 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,339 reviews
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was as expected. Satisfied with product....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out great with the product it is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money will save u alot of money down the line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub and amp add incredible depth to all of my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fast and thorough and clean. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great installation great connection good sound good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice clean install, I will be back to get more products installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mono Amp Install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me my 25 points because you guys did great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took longer than expected but my speakers sound great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great qualify amplifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great power boost for 12’ subwoofer and sounds clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful suggesting products and the did a great job with the install.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay (eventually)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with this particular store located in phoenix az by the biltmore area. Their geek squad install rep and the manager need better customer service skills. Had to argue with them for close to 20 minutes before the manager took accountability for their mistake and made it right. They wanted me to pay for their mistake and I was not having it. Eventually, they took care of me but not before going through a stressful and unpleasant situation. The install itself was good, have not had issues with the install. All is working great. My issue was with how the manager handled the situation, his demeanor, lack of responsibility and example to his staff. Which was clearly having an effect on them because one of them was following in his footsteps. I would not go back to this location for install due to this unpleasant experience.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We sincerely appreciate you taking the time to leave this review. We pride ourselves on excellent customer service and we want everyone to experience that. We do apologize if your store trip was not inline with this. We are so glad to hear that you were able to get assistance, and we hope to serve you better in the future!

  • Rated 5 out of 5 stars

    Went grea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service. They did a good job hiding the amp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation experience was great for sure. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up everything very nice and neat. Sound system sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It was a great purchase Good quality I want my rewards zone points It cost $180

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can command my stereo to call my family,also play music...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy online purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to your cart while shopping. And at 99 it's a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very neat, looks like a factory installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do an awesome job at installing you can't see any wires

    I would recommend this to a friend