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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,036 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good watch

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good acccesory to have hands free. Easy to customize that other brands don't allow. Custome ring tones and sounds. And all the watch faces you could find

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit? Go with the Geeks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So your buying a Fitbit? Before you burn the soles of your shoes, grab the Geek Squad Replacement Insurance. The Charge HR is a great device, it just that the manufacturing process leaves a lot to be desired. Grab the Geeks and you be fit and happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the warranty for the Fitbit's because the bands don't seem to last very long if you wear it daily. But the warranty covers it so you can get your money back and get a replacement. Definitely worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this in the past and absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent proram my phone and watch and explain warranty clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I'm getting this service for all of my electronics i buy from Best Buy. Thank you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having reassurance and protection in my investments. Best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it very much but its nice to have the reassurance in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting a beautiful watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to protect your investment. Would do the same again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, especially things like smart watches. The batteries seem designed to last for just under 2 years. With this Plan replacement is fast and worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth it! Scratch or break it and we’ll replace it? It’ll cost you more in the end if you don’t. This is the only way to go.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Versa 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it, but if we needed to the geek squad would just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An everyday must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch for mom's birthday back in November of last year (upgraded her from an active) and she's using it every single day, she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not going to get the accidental geek squad product replacement because this is watch. the more i thought about it and the technology in the watch i bought it. I have had to use it but just in case i rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have been a Best Buy shopper I usually purchase the protection plan and Best Buy has always exceeded my expectations the few times I had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad managed my watch problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble the first few days with the watch. They responded very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will sleep better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but I love this watch so much that I was willing to spend the money. We have used Geek Squad protection in the past and they always stood behind their guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price match option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch with even better pricing. This watch does anything and everything.

    I would recommend this to a friend