Customer Ratings & Reviews

Service is very easy to use and great for wearable devices especially. I would highly recommend for any and all wearable electronics or headphones. I've always gotten it on my smart watches since they're exposed to just about every use pool, hiking, cycling, etc.

This watch is perfect for a young child who isn’t ready for a cell phone!

Had the amazfit GTS smart watch. Worked well for my needs. Recently began not holding the charge. ( just under two years old). Originally up to 14 days. Was getting 10-12 days repeatedly. For the last 2 months, charges only lasting 5 days. Fortunately had the extended warranty through best buy. No issues. Unable to reorder same watch. Given a store credit for amount paid. Thank you.

I haven't needed to utilize my Geek Squad warranty yet. However, I'm glad I have it for reassurance that if a problem arises, the Geek Squad will take care of it.

I prefer Geek Squad plans over any others, no hassles, straight to the point to resolve my issue.

Great service. Very knowledgeable technician. Thank you for all you do

Love Geek Squad service! Reasonable price ensures peace of mind on devices.

This is a no brainer to get for me. It may seem like a waste of money especially if you do not damage or break your equipment however, my personal philosophy is that anything I spend over $100 on I want to get the warranty just to be safe. I treat my electronics and possessions very well and hardly damage anything on them but it's nice to have this peace of mind. This is something to have just in case it breaks.

I absolutely live my galaxy 4, i know it may sound trivial but i think its cool to see my initial on the 12 'clock dial. I see new features like my stress zone on here, different workouts. I love how easy it is to navigate between widgets.

we love geek squad, they are so helpful, and have helped us out numerous times.

I scratched my screen pretty bad on my watch which made it hard to see and was starting to affect me more when making screen options. Geek squad protection took my watch and gave me a gift card to go purchase a new one. I paid the difference for the newest model and also bought my new watch the protection plan. Its a small price to pay for good coverage. I believe it covers everything except for lost or stolen devices.

Protect everything from the hazards of life. If you have a wife and or kids this is a must have.

What is not to love about Best Buy's Geek Squad Protection Plans?!? They are reasonably priced and allow you to return the defective merchandise directly to their store to be fixed or replaced. Another giant retail competitor offers warranties on some of their products but it is an absolute nightmare to have anything repaired and forget about getting it replaced. If you want to be guaranteed that a defective product will be fixed or replaced you should go directly to Best Buy and make sure you purchase the protection plan!

I was skeptical but when my Galaxy Watch had an issue, they exchanged it with limited questions asked. They even shipped it to me since my specific watch was out of stock. Arrived in 2 days.

I like the geek squad dont have worry its a state of mind

Excellent watch great features and big numbers Bright and easy to see.

Let's be real here, watches are sussettable to who-knows-what? So, getting a protection plan like this incase of damage is just flat out a good idea. No matter where you go, no matter what you do. A little common sense preparedness is always best if you care about stuff. Especially with expensive electronics.

Bought as a gift for my son. He loves it. It works as it should

The agents set up my new phone and fitness watch and provided me the how to use info I needed. When I had issues with my phone they took the needed time to resolve the issue and even worked with A T & T staff to get it working correctly. GREAT JOB!!!

Worth it to always get warranty on watchs I'm very rough on these and I've always enjoyed the peace of mind of the extended warranty