Customer Ratings & Reviews

Added this on to have extra protection in the case of any issues later down the road.

Im a mechanic so having this warranty gives me piece of mind

This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

This is a must have! For every purchase at bestbuy I always add it. Its makes me feel taken care of when I buy this and to make the deal sweeter, bestbuy always takes care of me.

When your watch stops working take it to best buy and they will take care of you. Never have issues with this service.

They were great just took awhile to be seen . They had low staff that day.

I got this for a watch I got my daughter as a gift. I hope she never needs it, but it's nice to know it's there if she does. I feel like I gave her a complete gift by adding this.

Geek Squad Warranties are the way to go with electronics. Hassle free.

I love geek sqaud anytime I need help they are always so quick and helpful

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

They were awsome. They took care of me like they always do. Could not have done it without them. Thank you geek squad. I am not computer savy so they come in very handy

I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

Thank goodness I havent had aneed to use the Geek Squad.. But I feel good knowing that if I need them I have that protection.

Helpful, knowedgeable. Great service. Took appointments to minimize crowd.

Haven't had to just it yet but I feel confident knowing it is there when I need it

Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

Agent collected after i told him what happened and gave me a gift card which I used to get watch 5

Best Buy's warranty is worth every cent. Beats the mfg warranty as well. My first band lost it's charge immediately and best buy was great about a replacement. Even fitbit or any other company doesn't offer this protection! Highly recommend.