Customer Ratings & Reviews

This coverage is Cheap insurance to cover Your New item for X number of years. It gives you peace of mind should your item break or go bad for some reason. Buy it today!

I almost always buy warranties with big purchases, but have never had an easier time with getting a replacement. I brought in the defective product, they took a look at it, had me get a new one off the shelf and in less than 15 minutes I was out the door. I also had lost the receipt but they were able to find all my information using my address. I would be tempted to pay slightly more for a product just because of the ease of replacement with their warranty!

I love the service of the geek squad any time I purchase something from Best Buy I will get it

The Moto 360 rounded design has become my favorite over the traditional square/rectangle design most other smart watches have. My favorite feature is that it has support for iOS so I can use it with my 6 Plus with the main features this watch has to offer. (Unfortunately it will require you to connect to an android device to set up but will not be needed once set up is complete.) Its affordable and looks great.

Good customer service at Germantown store 10 of 10

My watch broke down and since I purchased the 2 year plan I was able to get a giftcard and get a new watch.

Great value for the peace of mind and long enough to protect the device for about as long as it will be useful

It’s always good to have insurance on electronics because you never know when it’s gonna go out

Love this watch. The only thing i dont like is the battery. It lasts only 3 days at the most and it loses more battery on airplane mode than it does it i dont turn it on.

It's always a good thing to get with anything you buy. They just don't make things like they use to.

Second watch and its great for health tracking and being connected to my phone.

I purchased this one becz when I had my Active smartwatch, I had purchased one for it and when it failed to charge and I took it in to be fixed. When they found that it couldn't be fixed I recieved all of what I paid for the watch and the protection it was within the 2 year period. Was I happy yessss, I used it purchased my newer smartwatch 3!!!

I purchase for all my electronics and Geek Squad is the Best!

was given the Samsung gear S3 watch for my birthday almost 2 years ago. My wife bought the extended warrantee. this past week the watch battery started to fail. was only getting about 7 hours life between charges. Not good. went to Best Buy with receipt. they gave me a STORE CREDIT gift card for the full purchase price of the watch plus tax. I then bought the latest generation of the same watch, with the extended Warrantee of course.

I cracked my watch screen while swimming in a lake just a couple months after getting my smartwatch. At first I was really upset until I remembered I purchased the protection plan. I went into the store and they replaced it the same day with the same product even though it was no longer on sale.

Geek Squad is the best tech support I ever used. They solved my problem quickly and efficiently. They were very knowledgeable and helpful. They also gave me some useful tips and advice. I highly appreciate their service.

I never believed in getting the "extended Warranty" Until Best Buy , They Honor the warranty without ANY Hassle, My wife had a screen flickering on phone, the Best Buy geek squad took a look said she needed new one, they walked her to the case unlocked it and said pick out new one !! I am serious Please purchase this

I bought the 2 years accidental squad protection for my sister's samsung galaxy watch which i gifted her for her birthday. I was having some issue with the bluetooth setup as i wasnt able to connect the watch with the phone. I called the customer service at Geek Squad and they helped me out to fix the issue. I love their customer service. Thank you Geek Squad.

since I got it only take it off for charging every 22 days,,,

This is my second time buying the two-year accidental geek squad product replacement. The first time was for my Samsung watch and because I bought this product replacement I was able to bring in my Samsung watch that stopped working and replace it with a brand new one, essentially an upgrade to the watch I used to have because they no longer have the same model. So with his protection you either get a new watch of the same quality or better.